Lead Management Operations Administrator

2 months ago


London, United Kingdom NetMind.AI Full time

Position Type: Full-time, Onsite, 5 days a week

AI Ltd is at the forefront of AI industry, dedicated to driving innovation and excellence. As we continue to grow, we're seeking an Operations Lead who will not only manage HR functions but also play a pivotal role in optimizing our operations, ensuring our workspace is conducive to high performance and employee engagement, and driving the company towards achieving its strategic goals.

This pivotal position calls for a dynamic and proactive leader, dedicated to optimizing our operational framework, nurturing a vibrant work culture, and driving employee engagement and performance. The ideal candidate will possess a strategic mindset, with the agility to navigate both high-level strategic planning and hands-on operational tasks. Operations Management & Strategy Implementation: Lead operational strategy execution, setting goals, improving processes, and enhancing overall efficiency.
Direct and support the operations team, fostering a culture of growth, collaboration, and high performance through regular feedback and development opportunities.
Process Optimization & Efficiency: Analyze and refine operational processes to eliminate inefficiencies, reduce costs, and improve quality, employing lean methodologies for continuous improvement.
Project Management: Manage key operational projects from inception to completion, ensuring timely delivery within budget, and utilizing project management tools for tracking and reporting.
Serve as a key liaison between operations and other departments, aligning operational plans with broader business objectives and facilitating cross-functional collaboration.
Data Analysis & Reporting: Utilize operational data to inform decisions, track performance against goals, and report on key metrics to stakeholders.
Compliance & Quality Control: Ensure operations comply with legal and regulatory standards, maintaining high-quality outputs through stringent quality control processes.
Build and maintain strong relationships with external partners and suppliers, negotiating favourable terms and monitoring performance to meet operational needs.
Human Resources Management: Directly handle all HR functions including recruitment, onboarding, training, development strategies, and employee relations. Develop and implement HR policies that promote a healthy work culture and support the company’s goals.
Company Policy: Develop, implement, and review company policies. Ensure compliance with legal and ethical standards.
Oversee facilities management, including space planning, maintenance, and workplace safety.
Employee Performance and Engagement: Develop and manage performance evaluation processes that align with company objectives. Cultivate a culture of high performance, continuous improvement, and strong employee engagement.
Ensure operational cohesiveness across various departments and support the implementation of company-wide initiatives.
Strategic Planning: Contribute to strategic planning, including setting operational and HR-related goals, budgeting, and forecasting to support the company's growth and efficiency objectives.

Bachelor’s degree in Business Administration, Operations Management, HR, or a related field. Master’s degree preferred.
Comprehensive understanding of Operation and HR functions, including labour laws, employee relations, and performance management.
Prefer bilingual English and Chinese

Competitive salary and benefits package.
A dynamic and challenging work environment with opportunities for growth and development.


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