Operations Administrator

2 weeks ago


Aberdeen, United Kingdom Reed Full time

We are looking for a Sales Administrator to work in our busy transport office in Dyce, Aberdeen. This is a permanent, staff role reporting into our Customer Service Manager.

Sales Administrator Responsibilities

  • Client Communication: Contact clients to obtain missing information or answer queries.
  • Liaise with Logistics: Work with the Logistics department to ensure timely deliveries.
  • Take Orders: Process transactions when a customer wants to purchase a product.
  • Process Orders and Invoices: Responsible for processing orders via email or phone, and checking data accuracy in orders and invoices.
  • Maintain Records: Maintain and update sales and customer records.
  • Reporting: Develop monthly sales reports.
  • Feedback Management: Communicate important feedback from customers internally.
  • Transportation Administration: Develop and implement improved transportation administration policies and procedures.
  • Assist in the processing of Sales Invoices for all departments
  • Ensure Purchase Order number requests are received from clients
  • Provide administrative support to all departments as requested.
  • Assist with passing and approving of Cass invoices in a timely manner
  • Generate & maintain client specific reports using excel as requested
  • Provide support to other Customer Support team members when own workload is completed
  • Assist operations team with completion of consular documents and other export related paperwork

Extra InformationHours: #removed#Holidays: 33 daysPension Scheme

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