Temporary Administrator/ Office Assistant

5 days ago

Doncaster South Yorkshire, United Kingdom NCM Auctions Full time

We’re a truly innovative, modern company operating across the UK and Europe in a highly diverse sales territory. We count global Brands, Government Agencies, Commercial and Industrial entities among our portfolio of clients. Our service offering is unique, and the working environment is exciting and entrepreneurial. From being awarded 366th fastest growing company in Europe by the Financial Times to winning some of the biggest client names in the industry and moving to new purpose-built premises, we’re taking all aspects of the company to the next level.
We are seeking an Office Administrator to join our expanding team based in Doncaster.

Good organisational skills and ability to work in a fast-paced environment and manage competing priorities, projects and deadlines
Computer skills with Word, Excel and database experience
Provide excellent face to face, front of house and telephone service by owning and managing incoming calls, voicemails & emails within the company-standard 2-hour time frame
Ensure all communication is recorded in HubSpot and the CRM system is used to its full potential
Deal with buyer complaints effectively and escalate to senior management if necessary
Day-to-day office administration
A willingness to understand and ascertain the value of the assets we sell
Ensuring you seek to understand the auctions we hold and assets we sell to deliver the most accurate information and value to our customers
Coordinate the buyer collections schedule and book in collections efficiently
Liaise with the on-site collection teams regarding any buyer issues
Accountability for reconciling collection notes if required
Supporting accounts team by chasing non-payers
Passing across any relevant information post auction to the accounts team such as non-collections, cash sales, additional agreements
Working with the accounts team to reconcile payments against collections/auctions if needed
2 years recent experience in administration

Other benefits include 30 days holiday (including statutory), pension, Uncapped bonus, full T&E, company gym.

Job Type: Full-time, Permanent

Location: Office-based – Doncaster, South Yorkshire DN9

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