Knowledge Manager

1 month ago

United Kingdom Turner & Townsend Group Full time

That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.
Working closely with business development-focused colleagues and technical professionals, and as an engaged member of the UK Business Generation Team, the Knowledge Manager, will author, store and manage the company’s intellectual property, proposal/presentation content and marketing assets. They will also be responsible for helping to champion organization-wide knowledge sharing, so that the organization’s expertise, information and experience is shared inside and outside the organization with clients, partners, and stakeholders. The KM will play a key role in improving the quality of bidding, reducing time and effort required to create an outstanding bid response. This role is based in our London office and will provide support across the UK business.
To be successful, the incumbent must be able to lead a content strategy across the business – creating, writing and managing content to achieve business goals and be a voice for the company. Oversee the \UKWork-related content presented on the Turner & Townsend Bid to Win portal: creating, editing, posting and managing content within UK SharePoint, CMS and other platforms and clean up outdated content to keep material fresh, informative and appealing.
Co-ordinate with bidding leads to identify content/questions themes and identify gaps in the bid to win library.
Own the maintenance and drafting of specific materials relative to our business, including but not limited to Capability Statements, service line descriptions, business performance metrics/statistics, case studies, company forms/registrations, and bid content.
Identify new content opportunities, exploring ways to repurpose existing content throughout the producing and publishing of content, writing, editing and proofreading, and formulating content strategies.
Promote collaborative content tools, such as activity rooms and SharePoint sites to facilitate sharing of ideas and work among internal teams and partners.
Ensure best-in-class materials, content and final deliverables are uploaded to internal content repositories.
Work Act as guardian of the Turner & Townsend brand ensuring consistency across the region.
Quality controls: Ensure all work is performed on time, cost-effective and according to Turner & Townsend’s high-quality standards.
To provide the support that Turner & Townsend’s professionals require, the incumbent will have significant experience of proposal, communications and business writing, preferably within a B2B professional services environment. Superior written communications and proofreading skills; Excellent project management, organizational and problem-solving skills, with a proven ability to implement/enforce procedures and to influence at all levels.
Should be a self-starter and possess a strong ability to handle multiple projects simultaneously to tight deadlines, with an ability to work in a highly collaborative team environment.
Creative thinker with an ability to communicate complex ideas in a simple way, both written and verbally.
Expert in the use of Microsoft Office packages, especially MSWord and Power Point. Video and graphic design experience is a plus.
To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees.

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