ICT Software Support Engineer

1 month ago


Craigavon Co Armagh, United Kingdom Henderson Scott Full time

We are looking for a Software Support Specialist to troubleshoot and resolve technical issues in our software. You will investigate bugs, functionality problems, and data discrepancies, working with our development team and clients to ensure smooth operations of our systems.
Troubleshoot : Investigate and resolve bugs, functionality issues, and data discrepancies in the software.
Client Support : Provide technical support to clients, guiding them through system issues and ensuring high satisfaction.
Assist with software testing and validation to ensure software updates are applied correctly.
Eligibility : Must be eligible to work full-time in the region or have a valid work permit.
Degree in Computer Science, Software Engineering, or related field.
Basic experience with C# programming.
Basic knowledge of SQL and database systems.
Strong analytical skills to identify and resolve software issues.
Experience with debugging or testing frameworks is a plus.
Attention to Detail : Strong focus on accuracy and quality in work.



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