Internal Communications Administrator

4 weeks ago

Stroud Gloucestershire, United Kingdom The School of Health Full time

The School of Health educates adults in the world of natural healthcare. We create, design, and manage our portfolio of incredible courses that range from Naturopathy and Nutrition to Herbs and Homeopathy. We have a dedicated and friendly small team in our lovely Stroud admin office and, together, we manage the various teams of people who work with us remotely: faculty, tutors, authors, partners, suppliers - and, of course, students. We are seeking a Communications Administrator to join our team and play a pivotal role in maintaining the efficiency and organisation of our office environment. They will be responsible for a variety of administrative tasks, with a particular emphasis on utilising our website CMS, managing social media channels, and supporting student engagement through various communication platforms. This role requires meticulous attention to detail, excellent communication skills, a helpful friendly persona, and a proactive approach to managing multiple tasks.

Utilise the website CMS to update content, course materials, and announcements.
- Regularly post engaging content on the school’s social media channels to promote events, courses, and student achievements.
- Manage student WhatsApp groups, facilitating communication and engagement among students and staff.
- Create engaging news blogs to highlight school events, student achievements, and relevant industry updates.
- Process orders efficiently, including invoicing, receipts, and tracking inventory.
- Maintain accurate student records, including enrolment information, attendance, and academic progress.
- Assist in coordinating and supporting teachers and students during online events and webinars.
- Manage clinic hours and appointments, ensuring smooth operation and excellent customer service.
- Strong written and verbal communication skills, with excellent grammar and attention to detail.
- Proficiency in computer applications, including Microsoft Word, Excel, and email.
- Quick learner with the ability to navigate various computer systems and web admin tools.
- Typing speed and accuracy, with knowledge of computer design packages being a plus.

able to handle tricky situations and people (emotional maturity and intelligence).

Your CV, outlining all relevant training, qualification and experience, 
including your email and phone contact and details for two referees. 

This role offers an exciting opportunity for someone who thrives in a dynamic and studious environment, where you can contribute to the success of our educational programmes and student community but also like to quietly crack on with your work.

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