Planning Officer

2 weeks ago


Manchester, United Kingdom Cognibox Full time

Centralised Planner (12 month FTC)
Employment Type: Fixed Term - Full Time
The Centralised Planner role is responsible for ensuring service excellence by coordinating the operational and administrative aspects of service delivery to designated clients while meeting agreed-upon performance KPIs, SLAs, and service standards.
Efficiently schedule auditing activities by collaborating with auditors, ROMs, and Enterprise accounts, prioritising cost-effectiveness, auditor well-being, and accuracy
Proactively manage client scheduling to minimise travel, optimise audit utilisation, and assign suitable auditors
Onboard new clients and maintain relationships with IAN and Enterprise accounts as assigned
Carry out any additional tasks or responsibilities as directed by the Head of Strategic Planning
Proficiency in advanced computer skills and reporting
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
FOR THE HERE AND NOW – We provide a mature and flexible ‘work your way’ culture, generous holiday allowance, a ‘giving day’ to give back to others, enhanced family friendly leave (regardless of gender), an employee assistance programme, 24-hour online GP, gym discounts, cover for a variety of healthcare, dental, optical and wellbeing treatments/services, a cycle to work scheme and paid time off when you’re physically and mentally unwell.
FOR THE FUTURE – To set you up for later on in life, we provide an enhanced pension scheme with generous employer contributions and a life assurance policy for peace of mind. A first stage interview via Microsoft Teams



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