Technical Account Manager, ES

3 days ago

London, United Kingdom Amazon Full time

Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”

As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.

As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.

Key job responsibilities

Every day will bring new and exciting challenges on the job while you:

  1. Learn and use groundbreaking Cloud technologies.
  2. Interact with leading technologists around the world.
  3. Work on critical, highly complex customer problems that may span multiple AWS Cloud services.
  4. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
  5. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.
  6. Write tutorials, how-to videos, and other technical articles for the customer community.
  7. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.
  8. Drive projects that improve support-related processes and our customers’ technical support experience.
  9. Assist in Design/Architecture of AWS and Hybrid cloud solutions.
  10. Help Enterprises define IT and business processes that work well with cloud deployments.
  11. Be available outside of business hours to help coordinate the handling of urgent issues as needed.
About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS
  1. Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.
  2. 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.
  3. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.
  4. Ability to manage multiple tasks and projects in a fast-moving environment.
  5. Be mobile and travel to client locations as needed.
PREFERRED QUALIFICATIONS
  1. Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.
  2. Experience in a 24x7 operational services or support environment.
  3. Experience with AWS Cloud services and/or other Cloud offerings.

Posted: December 2, 2024 (Updated 3 days ago)

Posted: October 18, 2024 (Updated 4 days ago)

Posted: December 3, 2024 (Updated 6 days ago)

Posted: December 2, 2024 (Updated 6 days ago)

Posted: December 2, 2024 (Updated 6 days ago)

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

#J-18808-Ljbffr

  • Technical Account Manager

    2 days ago

    London, United Kingdom ENGINEERINGUK Full time

    Technical Account Manager , ES - SI - MNE DESCRIPTION Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit...

  • Technical Account Manager

    4 hours ago

    London, United Kingdom ENGINEERINGUK Full time

    Technical Account Manager , ES - SI - MNEDESCRIPTIONWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of...

  • Senior Technical Account Manager, ES

    2 days ago

    London, United Kingdom ENGINEERINGUK Full time

    You will need to login before you can apply for a job. Senior Technical Account Manager, ES - EMEA - UKI Sector: Sales and Business Development Role: Senior Executive Contract Type: Permanent Hours: Full Time DESCRIPTION An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a...

  • Senior Technical Account Manager, ES

    3 hours ago

    London, United Kingdom ENGINEERINGUK Full time

    You will need to login before you can apply for a job.Senior Technical Account Manager, ES - EMEA - UKISector: Sales and Business DevelopmentRole: Senior ExecutiveContract Type: PermanentHours: Full TimeDESCRIPTIONAn AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor,...

  • Technical Account Manager, ES

    3 days ago

    London, United Kingdom Amazon Full time

    Technical Account Manager, ES - APJC - ASEAN AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Technical Account Manager, you will provide consultative architectural and...

  • Technical Account Manager, ES

    2 hours ago

    London, United Kingdom Amazon Full time

    Technical Account Manager, ES - APJC - ASEANAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account Manager, you will provide consultative architectural and...

  • Technical Account Manager, ES

    2 days ago

    London, United Kingdom Amazon Full time

    Technical Account Manager, ES - EMEA-ISV Job ID: 2622738 | AWS EMEA SARL (Israel Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute...

  • Technical Account Manager, ES

    2 days ago

    London, United Kingdom Amazon Full time

    Technical Account Manager, ES - APJC - INDIA Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number of...

  • Technical Account Manager, ES

    4 hours ago

    London, United Kingdom Amazon Full time

    Technical Account Manager, ES - APJC - INDIAAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of...

  • Senior Technical Account Manager,

    2 days ago

    London, United Kingdom ENGINEERINGUK Full time

    Senior Technical Account Manager, (ES - SI - Strat) DESCRIPTION Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and...

  • Technical Account Manager, ES

    2 weeks ago

    London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    About the RoleWe are seeking a Technical Account Manager to join our team at AWS EMEA SARL (UK Branch). As a Technical Account Manager, you will work closely with customers to understand their business needs and develop solutions that meet those needs.Key Responsibilities:Develop trusting relationships with customers, understand their business needs/drivers,...

  • Accounts Payable Supervisor

    6 months ago

    London, United Kingdom ES Global Full time

    **Main purpose of job**: ES Global are experts in the provision of bespoke, temporary structures, event overlay and staging events, with substantial projects taking place across the music, sports, cultural, and public sector markets. This role is responsible for the smooth running the accounts payable function working with the 3 Senior Accounts Assistants....

  • Technical Account Manager PS, ES ANZ TAM

    2 days ago

    London, United Kingdom Amazon Full time

    Technical Account Manager PS, ES ANZ TAM Job ID: 2792343 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team who leads our customer's to build and run their applications on the AWS platform. Key job responsibilities TAMs work backwards from...

  • Senior Technical Account Manager, ES

    2 hours ago

    London, United Kingdom Amazon Full time

    Senior Technical Account Manager, ES - INDIAAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of...

  • Technical Account Manager

    2 days ago

    London, United Kingdom Amazon Full time

    Technical Account Manager (South), TAM, ES - EMEA - South Job ID: 2669322 | AWS EMEA SARL (Spain Branch) - G84 At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS)...

  • Technical Account Manager

    3 hours ago

    London, United Kingdom Amazon Full time

    Technical Account Manager (South), TAM, ES - EMEA - SouthJob ID: 2669322 | AWS EMEA SARL (Spain Branch) - G84At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a...

  • Senior Technical Account Manager

    2 days ago

    London, United Kingdom ENGINEERINGUK Full time

    Senior Technical Account Manager, ES - EMEA - UKI Sales and Business Development Contract Type: Permanent Hours: Full Time An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you'll have a direct impact in helping our customers gain the most value from...

  • Technical Account Manager, ES

    2 days ago

    London, United Kingdom Amazon Full time

    As a Technical Consultant (TAM) you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Philippines, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud...

  • Technical Account Manager, ES

    3 hours ago

    London, United Kingdom Amazon Full time

    As a Technical Consultant (TAM) you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Philippines, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists...

  • Account Manager

    3 days ago

    London, United Kingdom Amazon Full time

    Technical Account Manager, ES - APJC - ASEAN AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Technical Account Manager, you will provide consultative architectural and...