Operations Development Executive

5 days ago

United Kingdom Prospa Full time €55,000

We’re building the next generation of leading E-commerce brands.
Over the last 4 years we have developed a leading team of E-commerce experts at Prospa. We now have an active client base of 40+ exciting and upcoming DTC brands, and our mission is to drive growth and profitability for 7-figure E-commerce brands through creative and financially driven marketing.

Be responsible and appreciate the importance of your role within the business.

As the agency has progressed, we now house 4 core internal teams across Paid Social, Paid Search, Retention and Marketing to grow brands from all aspects.

We have a fantastic office culture and hybrid working environment which provides flexibility, with 2 working days from home and the remaining 3 in the office. Training and development is a key focus for our HR and we offer continuous training for every single team member. We’ve invested heavily in our training programmes and this is something we push our team to ask for. 

Oversee the operations of each core team across the business to ensure performance and outputs are meeting objectives. Provide leadership across hiring, progression planning and capacity management. 

Manage internal KPI reporting process to ensure that client accounts are meeting monthly targets. Act as a senior figure with clients, contributing to strategic discussions, resolving account issues, and providing solutions to enhance client relationships.

Support managers with performance and development reviews, aligning individual goals with overall business objectives.

Contribute to business growth by developing and executing strategies to enhance service delivery, improve client satisfaction, and maximise profitability.

Clear understanding and passion for the e-commerce brand landscape 
~ Clear understanding of key digital marketing channels across Paid Social, Paid Search and Retention.
~ Exceptional problem-solving abilities and the ability to implement solutions that drives both client and business development
~ Proficient communication skills, capable of influencing at all levels of the business
~ Strong planning and organisational skills, with a keen eye for detail
~ Annual bonus scheme of 7.Employee Assistance Plan - Structured & clear development plan from day one
~ Regular conferences and industry events - build your network and knowledge visiting some of the best events in the industry
~ Unlimited training budget - We're a people focused agency, and developing our team is a top priority
~ Hybrid working (3 days in the office and 2 days from home), encouraging you to work both in-office and from home 
~ Personal and professional development plans from day one - as the agency grows, you grow
~ Prospa is a rapidly expanding business - Make a real difference to your team and leave your mark on the industry 
~25 days holiday + Bank Holidays per year
~ Regular team social events - we have a leading culture and we enjoy celebrating this

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