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Performance Insight Analyst
3 months ago
Sales Performance Insight Analyst Salary and Benefits: Starting from £34,037 Company Car Scheme, 27 days holiday plus bank holidays and so much more
We are currently recruiting for a Sales Performance Insight Analyst to join our Sales Team at Volkswagen Financial Services UK LTD. Here at VWFS we are passionate bout providing exceptional customer service to our customers. This is an exciting time in the Retail Sales team as we implement a more dynamic, regional consultation team structure to add value to our network partners. As result, we are looking for someone that's able to provide the back office support, insight and reporting to enable our Sales Team to maximise performance for VWFS, retailer partners and customers in an always complaint manner. The Sales Performance Insight Analyst will support and assist the Sales team in driving retailer performance through utilising tools such as Salesforce and Tableau, attending project meetings (including but not limited to: new development scoping and reviewing) and co-ordinating the production of regular case forecasts.
The focus for our Sales Performance Insight Analyst will be to create, update and maintain the cycle of all Tableau based reporting within the Sales Department and manage and resolve incoming reporting queries, escalating to the Sales Performance Insight Manager when required.
Track and monitor KPIS within Sales Department
Ensure data integrity and consistency is always of the highest standard.
Maintain all regular reports within Tableau - daily/weekly/monthly, broadcasting this data through appropriate channels.
Create new insight reporting and respond flexibly to a changing network landscape, including market dynamics, regulatory changes and partner requirements.
Analyse data to provide insight and data story generation depth; understanding the KPIs that drive Volkswagen Financial Services sales activity.
Provide both data and user support to Salesforce and Tableau end users, becoming an SME for general queries and single point of contact for feedback and system improvement suggestions.
Updating of Sales Performance Tracking presentations for department wide broadcasts
Maintain databases and records held within Salesforce.
Accurate data capture with good attention to detail.
An initiative-taking and flexible approach with the ability to react appropriately and effectively to changing circumstances and demands.
Experience using Tableau Prep and Desktop (or equivalent software), IT literate with the ability to grasp new systems and understand data structure.
Knowledge of the Automotive and Financial Services Industry and products offered.
Experience in a Sales and/or Retailer environment would be beneficial.
An excellent remuneration, Company Car, 27 days holiday in addition to statutory bank holidays plus much more
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. About Volkswagen Financial Services
To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self.
