3rd Line Support Engineer

2 months ago


Basingstoke Hampshire, United Kingdom Premier Group Recruitment Full time €55,000

Role : 3rd Line Support Engineer

Location : Basingstoke - Hybrid - 2/3 days per week onsite

Salary : £55,000

We are looking to hire a 3rd Line Support Engineer on a permanent basis . You will be joining a small team that helps to develop and advance their customer solutions offering and support the direction they embark on.

They offer hybrid working with visits onsite to their Basingstoke based offices 2/3 days per week. For the successful 3rd Line Support Engineer our client is offer a salary of up to £55,000 and opportunities to earn overtime.

The role is responsible for providing support to the ongoing transformation of the cloud journey. You will help to keep the in-house systems up to date and work closely as a point of escalation for 2nd line team members.

Skills & Responsibilities:

  • 3rd line support of M365 and in-house O365 cloud experience
  • Good understanding of ITIL methodology
  • Experience with Change Management
  • 3rd Line administration of Windows Servers
  • Support of VMWare, Active Directory and policy management
  • Experienced with Microsoft Exchange
  • Experience working in single tenant multi-domain environment
  • Implementation and migration experience is a bonus
  • Experience with Meraki and Cisco is also a bonus

There is a 2-stage interview process for this role.

If this position sounds of interest to you, simply apply today



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