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Customer Attributes Engineer

1 month ago


Warwick Warwickshire, United Kingdom CONTECHS Full time

Order Ref : 39285

Position Title : Customer Attributes Engineer

Duration: 3 Month Rolling Contract

Location: Gaydon

Division: Vehicle Engineering

Position Description:

  • Vehicle NVH is a key technical department within the product creation process, leading the engineering from concept to customer.
  • Working here, you'll give our vehicles their unique characteristics, ensuring the many aspects of refinement required to achieve the customer expectations for all the Clients' programmes.
  • It is all part of creating vehicles that delight customers and set us apart from the competition.
  • The NVH Attributes Refinement Group encompasses 3 distinct teams; Prevention, Delivery and In-service Performance.
  • Its responsible for strategy, methods, targets, testing, detection and resolution, specifically for the attributes of Squeak & Rattle and Water and Air Ingress across the full vehicle, systems and components.
  • Operating from the very early phase of a vehicle programme, working cross functionally throughout design, development, manufacturing, launch until end of product life cycle.
  • Your will play a pivotal role within the In-service Performance team to enhance the customer satisfaction by delivering vehicles free from abnormal noise (Squeak & Rattle) and water leaks.
  • Your primary role will be to gather facts to make a clear problem definition, then to employ strong negotiation skills to drive problem resolution using 8D and other quality tools.
  • The Performance team is responsible for issue resolutions that can arise internally through Manufacturing, Fleet users, Durability and Robustness vehicles and externally through warranty and IQS surveys.

Skills Required:

  • Automotive/Engineering degree or equivalent automotive experience preferred
  • Ability to Plan work/Events and organise detailed activity to deliver the outcomes
  • Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving

Experience Required:

  • Automotive/Engineering degree or equivalent automotive experience preferred
  • Demonstrate potential to strategize work streams based on the Business Plan
  • Ability to Plan work/Events and organise detailed activity to deliver the outcomes
  • Ability to lead large project/ resolve complex issues through leading cross functional teams
  • Demonstrate ability to work independently with minimum supervision
  • Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving
  • Good experience of quality tools (8D, Fish bone, FTA, PDCA, 5Y etc)
  • Ability to analyse large data that translates into next actions Ability to plan work in 2 weeks sprints, organise work based on priority and deliver against plan
  • Being resourceful with Hands on complex problem solving capability
  • Highly motivated, fast learner and ability to easily handle multiple tasks
  • Ability to learn quickly new skills quickly (Have a Growth Mind-set)
  • Demonstrate good negotiation skills to promote issues to next phase of investigation
  • A proactive and personable nature to engage with cross functional areas.
  • Microsoft package elements such Power Point and Excel to an intermediate level
  • Knowledge and understanding of automotive manufacturing processes.
  • Ability to deliver presentations to work groups and senior management A full UK driving licence

Experience Preferred:

  • Automotive Engineering Degree/ Mechanical Engineering
  • Previous experience of New Model Launch or Vehicle Manufacturing operations
  • Technical knowledge of vehicle engineering related to Squeaks & Rattle or Water Ingress Drive and motivation to achieve goals of team and self with minimal supervision
  • Active experience of working to Agile methodologies (JIRA)
  • Experience of working with the following company toolsets; Tableau, AIMs, IQM, Flags, IDS, TGW A working knowledge of Trim & Final, BIW, sealing systems
  • A working experience of CAD or Digi-buck.
  • Knowledge of material compatibility and joining technologies.
  • Working knowledge of Health and Safety/ risk assessments

Education Required:

  • Automotive Engineering Degree/ Mechanical Engineering
  • Previous experience of New Model Launch or Vehicle Manufacturing operations
  • Technical knowledge of vehicle engineering related to Squeaks & Rattle or Water Ingress Drive and motivation to achieve goals of team and self with minimal supervision
  • Active experience of working to Agile methodologies (JIRA)
  • Experience of working with the following company toolsets; Tableau, AIMs, IQM, Flags, IDS, TGW
  • A working knowledge of Trim & Final, BIW, sealing systems
  • A working experience of CAD or Digi-buck.
  • Knowledge of material compatibility and joining technologies.
  • Working knowledge of Health and Safety/ risk assessments

Additional Information:

  • Hybrid working Locations: Gaydon, Solihull and Halewood

Why work through Contechs?

Contechs is a strategic partner to the automotive industry, providing innovative design and engineering services to global OEMs, from concept to production. Founded in 1997, Contechs has since established itself as a leading automotive recruitment specialist, recruiting across all disciplines in the product development process.

Its dedicated Contractor Care Team plays a pivotal role in providing an effective and successful placement for external employees, supporting them throughout their contract, from pre-placement to contract renewal.

How to Apply

If you're interested in applying for this position, submit your application and any questions .

If you know anyone that is suitable for the role, please visit our refer a friend page where we offer up to £600 for successful referrals:

*Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.*


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