Housing Officer

2 weeks ago

Walsall West Midlands, United Kingdom Walsall Housing Group Full time

Community Housing Officer - Maternity Cover
Contract 1: 12 Month Fixed term Full Time, 37 hours per week
Contract 2: Permanent Full Time, 37 hours per week.
Interview Date: 12 April 2024 (FTC Contract)
We have an exciting opportunity for a Community Housing Officer to join the Community Housing Team on a full time, fixed term basis. In this role you will use innovative housing management techniques to create sustainable tenancies and communities
Building and sustaining relationships with customers by being their main point of contact for all housing management requirements, liaising with specialist teams where necessary to ensure the desired outcomes are achieved.
Using your networks and contacts to the benefit of our customers and communities.
Delivering proactive and excellent housing management services that reduce the risk of harm to customers, harm to place, damage to our assets and ultimately tenancy failure.
Improving the organisation’s local knowledge and influence through existing and new networks developing links with other agencies.
Recent and relevant experience in the social housing sector;
Knowledge of current legislation affecting the Housing sector and in particular vulnerable customers;
Awareness of regulatory requirements relating to all tenancy types;
Experience of safeguarding duties and working with customers who may have a range of vulnerabilities;
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.
We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.
It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. If in doubt look out for the Disability Confident logo.
We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

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