Software Support Developer .NET

4 weeks ago

City of London Greater London, United Kingdom Fixed-Fee Placements Full time

Are you looking to kickstart your career in Development? Do you like enhancing customer experience? Our client is a young and fast-growing EdTech company at the forefront of educational innovation. They want to make education more accessible, engaging, and effective for students and teachers worldwide.

As they continue to grow, they’re searching for a Software Support Developer who embodies their passion for providing delightful customer experiences.

The Support Developer is a crucial role, blending technical prowess with a passion for customer success. This role is central to enhancing platform adoption, ensuring product quality, and driving user delight. You will take the lead as you work closely with the customer success assistant and the product team to identify, diagnose, and resolve technical issues and innovate on quality assurance processes.

Support development: Platform support: Provide technical support, ensuring rapid and effective resolution of user issues to enhance satisfaction and drive platform adoption.
• Quality assurance: Develop and implement QA strategies to identify bugs and ensure the highest standards of platform performance and reliability.
• Feature testing: Collaborate with product development to test new features, providing feedback and insights to ensure they meet user needs and quality standards.
• React (with Redux and SCSS)
• js
• React Native
• JavaScript

30 days holiday, including bank holidays.
• Work from a modern, well-resourced office in trendy Sky Gardens, Nine Elms
• Training budget to help you learn and develop your career
• Opportunity to work in a uniquely high-performance team - if you're someone who is impatient for progress, then this is the place you'll thrive.

Have expertise with the MERN stack and JavaScript
• Have proven experience in development and testing processes
• Be agile and adaptable, with the ability to thrive in a fast-paced, evolving environment
•

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