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Chief Operating Officer
4 weeks ago
Chief Operating Officer (COO)
Location: UK (Hybrid – Amersham / Remote)
Compensation: Competitive salary + meaningful equity
Type: Full-time | Executive Team
com is on a mission to make the 3PL industry better for brands and providers.
Now, we’re looking for an exceptional Chief Operating Officer (COO) to help us scale with precision and pace.
As COO, you’ll be the operational foundation of fulfilment.com — translating our strategy into execution across Account Management, Marketing, and Operations (including Finance and People).
You’ll work directly with the CEO to drive revenue growth, operational excellence, and customer success. Drive commercial performance — lead account management and customer success to maximise renewals, upsell, and retention.
Oversee financial and operational health — budgeting, forecasting, and reporting in partnership with our finance advisors.
Lead and develop teams — coach high-performing managers across marketing, operations, and account management.
5+ years of experience in operations, general management, or revenue leadership within a tech-enabled or SaaS business .
~ Data-driven and process-oriented, but thrives in a fast-moving environment.
~ Competitive compensation with a meaningful equity stake.
A culture that values ownership, clarity, and performance.
If you’re a commercial operator who loves turning vision into execution we’d love to hear from you.
