Performance & Clinics Manager
3 weeks ago
As the paediatric performance manager you will be responsible for the performance and clinic management of all clinical paediatric pathways. You will be responsible for supporting and monitoring the RTT performance of all paediatric sub-specialties and working closely with service coordinators, clinicians, administrators and service leads to ensure compliance to national standards.
You will be responsible for accurate data capture, the continuous and effective validation of all 18 week referral to treatment (RTT) pathways. As the performance manager you will be responsible for reviewing the department's capacity and demand models and where necessary implement new clinics/sessions for all sub specialties. A key part of this role is to ensure that patient pathways are managed in a timely manner, within access timeframes, ensuring that patients are booked in to relevant clinics and sessions as appropriate with clinical guidance.
The post holder will work closely with the relevant consultants, clinical team and other health professionals and management to ensure that patients are given appropriate appointments and receive a high quality service.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Degree level qualification or equivalent training and/or experience
Dealing professionally, promptly and sensitively with escalated problems, issues and complaints
Knowledge of administration procedures and computerised software
Knowledge of administration procedures and computerised software
Experience of coordinating a service, project group or large work stream
Staff management including objective setting and appraisal, performance review & people development.
Hammersmith Hospital
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