Lettings Consultant/Senior-Farnham

1 month ago


Farnham Surrey, United Kingdom Bourne Estate Agents Full time

Are you a motivated, confident individual looking to further your career in Estate Agency? Would like a role which recognises and rewards your results and values you as part of a growing team?

If so, this could be the ideal opportunity for you

We are looking for an experienced Lettings Consultant or Senior Consultant who is wanting to join a busy, dynamic Estate Agent based in our Farnham branch.

Bourne Estate Agents are a fully independent business which has quickly built up an enviable and ever-growing network of branches across Surrey and Hampshire.

W orking as part of a highly successful team , you’ll be helping to deliver a market-leading service to our landlords and tenants, through outstanding customer service and business development. The role would suit an experienced Lettings Negotiator who is looking for a fresh challenge or their next move into a more Senior Role. However, we are also happy to consider Lettings Consultants with some industry experience who are looking for a new opportunity in a busy team.

Role responsibilities

  • Developing strong relationships with landlords, tenants and contractors
  • Gaining tenant feedback and discussing with landlords
  • Dealing with offer negotiations
  • Lettings progression
  • Registering tenants over the phone and loading onto property software
  • Maintaining an active tenant database
  • Business generation activities such as leaflet dropping & call outs
  • Upsell additional services and management levels
  • Working to targets, self-managing KPIs and working on areas for improvement such as conversion rates
  • Assist with taking new properties on to the market, including property listings, photos and floorplans
  • Training towards property valuations
  • Focusing on the customer journey to enhance our client experience

The ideal candidate should possess the following skills or attributes:

  • Previous experience in Lettings
  • Strong communication skills & a customer centric approach
  • Highly motivated, enthusiastic self-starter
  • Proactive, determined and target driven
  • Self-disciplined with time management skills
  • Works well as part of a team
  • Adaptable and able to work on own initiative
  • Ambitious & keen to learn
  • Being valued as part of a successful team who encourage each other and recognise personal and team achievements
  • Access to a range of market-leading proptech
  • Career development, training and potential qualifications
  • Genuine career opportunities within a growth-oriented company
  • Great earning potential, which is uncapped, with incentives and bonus schemes for top performers
  • Rewards ceremony at the end of each year to recognise personal achievements

Our remuneration package includes basic, car allowance, strong uncapped commission structure and Workplace pension scheme. Hours of work are 8.45am - 6.00pm Mon-Fri and 9am - 5pm, 1 in 3 Saturdays with time off in lieu.

If you have a  passion for property, people and personal growth then we’d love to hear from you.

To apply for the role please submit your CV and a covering letter telling us a bit about yourself and what you are hoping to achieve in your next career move.

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