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Service Advisor
4 months ago
Service Advisor
- Basic Salary: £28,000 + Bonus
- Overtime and Saturday Pay
- Working Hours: Monday to Friday, 8:30am - 5:00pm (40 Hours)
- 1 in 2/3 Saturday Mornings
- A supportive and friendly working environment, where teamwork and collaboration are valued.
- Training and development opportunities to enhance skills and progress within the company.
Their minimum requirements for a Service Advisor are as follows:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- A proactive approach to problem-solving, with the ability to resolve customer inquiries and complaints efficiently.
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the Service Advisor role requires