Receptionist Required Immediate Start

3 weeks ago


Cardiff, United Kingdom Sodexo Group Full time

As a  Receptionist at HMRC Cardiff,  You'll bepassionate about inter-communication and have our customers and their safety at heart of everything you do. Our admin colleagues run an efficient service for our clients. Join Sodexo and be part of something greater. Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box 
Flexible and dynamic work environment 
Competitive compensation 
Access to ongoing training and development programs 
Countless opportunities to grow within the company 
Full training and full protective uniform supplied 
To carry out general administrative tasks, answering phones, processing emails, filing, organising paperwork, cleaning in Specific Areas and on Job Specific tasks to the required standard established by the Service Level Agreement.
To issue passes / Radios to colleagues / clients and ensure recorded in line with site process & policy.
To work closely and co-operate with colleagues in other areas to ensure the safe and smooth running within the HMRC building.
Report any maintenance issues immediately to include equipment that is faulty, or any risks or hazards identified.
To ensure a high standard of personal hygiene is always maintained and that uniform provided and specified is worn with care to being clean and ironed.
To take part and effectively engage in employee training and having a full understanding of Health and Safety, Food Safety, Site Specifics Procedures.
To deal with any complaints / issues from customers immediately and report directly to the Supervisor and Front of House Manager.
To be flexible to work additional hours in order to cover holiday and sickness within the team.
It should be noted that this document is not exhaustive, additional responsibilities/ad hoc duties may be required
Work within the Health and Safety Guidelines and Quality Procedures, where appropriate, always.
To be flexible to cover holidays and absence
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 
We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.



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