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Sales Support Engineer

2 months ago

Poynton Cheshire, United Kingdom Coperion (formerly Schenck Process Food and Performance Materials) Full time

Kemutec , a high-quality brand under Coperion and Hillenbrand, provides top-tier Sifters, Mixing Machines, and Milling Machines for industries like Food Processing, Pharmaceuticals, and Chemicals. We specialize in powder processing and production, offering solutions for size reduction, screening, size classification, and mixing. Our esteemed brands include KEK, GARDNER, and PPS. We manage the complete product lifecycle, constantly innovating to provide profitable opportunities for our customers. Join us at Kemutec, where we push the boundaries in material production technology.

We are now searching, for our site in Poynton:

A Sales Support Engineer

This role focuses on proposal generation, bid submission, costing, and technical support, utilizing local technology centers for product knowledge and demonstrations. Developing a high level of technology expertise should be the first priority, followed by in depth knowledge of customer applications.

Main Duties

·Review the information provided by our Sales teams within different Group companies, Provide feedback on outstanding information requirements.

·Develop a technically sound and commercially viable solution utlising feedback from the application/technical managers.

·Prepare the cost estimate, and collate any information relevant to the enquiry within the proposal folder.

·Interface with our customers (or colleagues), to understand their technical needs , provide technical support

·Ensure the accurate proposal will be submitted and negotiated, and support when required presenting to customers.

·Conduct product demonstrations and training , utilizing local technology centers

·Participate to our sales reporting (with our CRM), providing feedback loop on won and lost opportunities.

·Be active in our continuous improvement projects.

Candidate Profile

·Background and/or experience in Mechanical Engineering

·Experience in Mechanical Design , or in Quotation , Pre-Sales, technical sales support …

·A relevant area experience of capital equipment would be appreciated: Food & Beverage, O&G, Pharmaceuticals…

·Ability to use 3D drawing packages and PLM Software, but also CRM systems

·Solution-driven and customer-oriented sensibility

·Strong ability to both self-lead and work effectively within a team.

Welcome to join us in “Shaping What Matters For Tomorrow”