Carer Support Officer

4 weeks ago

Isle of Arran North Ayrshire, United Kingdom 21HSC Full time

North Ayrshire Carers Gateway Carer Support Officer – UNITY Location: North Ayrshire, North Coast & Garnock Valley Permanent: Full Time, 35 hours per week, including some occasional weekend and evening work (plenty notice is given beforehand) Salary: £24,222 per annum + 5% employer pension contribution 21 HSC are looking to recruit a Carer Support Officer on an exclusively retained basis for Unity. Unity is a highly regarded and long-established charity in North Ayrshire, they have supported unpaid carers for more than 20 years and have been contracted by the local Health and Social Care Partnership to introduce a vastly enhanced service. The role's purpose is to identify and assist unpaid carers in a specific North Ayrshire locality. When necessary, they refer carers to specialised assistance within the Carers Gateway service and other groups. They assist carers in identifying their requirements and putting together a package of support to accomplish personal outcomes. Carer Support Officers oversee the local caseload, uphold, and assess Gateway support plans to ensure that carers receive continuous, high-quality support that adapts to their evolving needs. Through networking, forming partnerships, and keeping a visible presence in the community, the Carer Support Officer upholds a high profile for the Gateway programme in their area. Key Roles and Responsibilities:

  • Responsible for proactive identification of carers within the locality.
  • Responsible for responding to all enquiries and referrals for carers in the locality.
  • Responsible for ensuring that all carers needs are met.
  • Responsible for triaging carers to the required services.
  • Responsible for ensuring that all carers are offered an Adult Carers Support Plan.
  • Responsible for liaising with local partner organisations to support carer identification.
  • Responsible for establishing peer support groups within the locality.
  • Responsible for promoting the Gateway service within the locality.
  • Provide guidance on Carers rights and entitlements.
Essential/Desirable Skills and Attributes
  • It is essential to have a driving licence and access to a car for business use.
  • It is essential to have previous work experience with unpaid carers, lived experience or other relatable experience.
  • It is essential to understand carers rights and benefits.
  • SVQ in Social Care is desirable.
To Apply To apply for this role, please click apply and send an up-to-date CV in support of your application in the first instance. For more information about the position available and a detailed job description and person specification, please contact Sean Carruthers at 21 HSC. Suitable applicants will be contacted asap with a view to securing a formal interview with the Senior Management Team and North Ayrshire HSCP. Short-listed applicants will be invited for an initial face to face/teams interview with one of our recruitment team. 21 HSC Limited is an equal opportunities employer

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