Senior Technical Support Engineer
2 weeks ago
Job Description Join a globally recognised brand as their IT Support Engineer We're seeking a proactive individual to join our dynamic IT team and play a pivotal role in supporting our technological infrastructure across the UK & Ireland. This position offers a blend of on-site and remote work opportunities with occasional travel, requires a driving licese due to site visits.
Responsibilities as IT Support Engineer:
Provide technical support to end-users, resolving hardware and software issues promptly.
Assist in the installation, configuration, and maintenance of IT components.
Monitor and optimize IT systems, networks, and security solutions for peak performance.
Collaborate on IT projects and initiatives, ensuring smooth implementation.
Contribute to the development and enforcement of IT policies and procedures.
Requirements as IT Support Engineer:
~ Bachelor’s degree in Information Technology or related field.
~2+ years of IT support experience.
~ Proficiency in troubleshooting hardware, software, and network issues.
~ Experience with Windows, Microsoft 365, networking protocols, and hardware maintenance.
~ Certifications such as CompTIA A+, Network+, Security+ are advantageous.
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