Volunteer Supervisor

2 weeks ago


Leeds, United Kingdom Leeds Music Education Partnership Full time

Front Desk and Volunteer Supervisor (E3787) - Citizens Advice Leeds
We are a local charity helping over 30,000 people a year to resolve financial, housing, employment and other legal issues. We have reopened our face to face services but much of our advice will still be delivered by telephone and online channels.
If you’d like to join our team helping service users find solutions to their problems, we have a number of opportunities open to qualified and trainee candidates who will bring enthusiasm, strong communication skills and a focus on delivering positive outcomes to their work.
We are seeking a Front Desk and Volunteer Supervisor to join our established frontline service delivery team and play a key role in helping our Advice Hub run to a high standard, with a strong focus on customer service.
You should have excellent communication skills and an understanding of the importance of support, training, development and motivation for individuals. Citizens Advice Leeds offers a competitive remuneration package with additional benefits that support a positive work-life balance:
● Full-time hours are 35 per week with a flexible working policy
● Annual leave entitlement starting at 25 days p.a. (plus bank holidays)
● Defined contributions pension scheme with an employer contribution of 6.Employee assistance programme with access to 24/7 telephone support
● We are a Disability Confident Employer and a Mindful Employer
● We are based in modern offices in a city centre location with good transport links
Further information and application packs for the above post can be downloaded from our website



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