Senior Technical Support Engineer

4 weeks ago

Glasgow, United Kingdom Cathcart Associates Group Ltd Full time

IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC.
They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house
You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2 nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it’s a great chance for you to get hands on with projects such as migrations over to SharePoint and expand your skill set
Experience with remote desktop and networks (VPN, Firewalls)
** You may be required to travel to the centres across Scotland for projects, either by car or public transport – which you can expense back. They are keen to have you in the office as you will be the main point of contact for any IT queries in the Glasgow office, and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/ afterhours – this shouldn’t happen to often
This is a 12-Month FTC but a high chance of the role becoming permanent. The salary on offer is £28K-36K depending on experience, along with a strong benefits package.

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