Modern Workspace Architect

2 weeks ago

London, United Kingdom Clarion Events Inc. Full time

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

An opportunity has arisen to join the Chief Information Officer’s (CIO’s) group as a Modern Workspace Architect. Reporting to the Service Assurance Manager you will be accountable for the development and maintenance of the roadmap for the modernisation of our desktop environment, including cloud-based productivity tools, collaboration platforms, security solutions, and device management. We are looking for a customer-centric and agile mindset, with the ability to adapt to changing business needs and deliver value quickly and effectively.

Key Responsibilities:

  • Define and implement standards, policies, and best practices for the design, deployment, and support of our digital workplace platforms and tools.
  • Collaborate with business stakeholders, IT teams, and external partners to identify user needs, evaluate new technologies, and deliver innovative solutions that enhance user experience and productivity.
  • Work with a team of technical specialists and vendors who provide end-to-end support for our desktop infrastructure, ensuring high availability, performance, and customer satisfaction.
  • Monitor and report on the usage, adoption, and satisfaction of our digital workplace platforms and tools, and proactively identify opportunities for improvement and optimisation.
  • Ensure compliance with regulatory requirements, data protection, and security policies for our desktop environment.
  • Effectively communicate complex technical concepts to business stakeholders and non-technical users.
  • Collaborate closely with various teams including IT, HR, and business units to ensure alignment and adoption of new technologies.
  • Stay informed about organisational goals and objectives and translate them into actionable workspace solutions.

Knowledge, Skills & Behaviours:

  • Proven experience in managing desktop environments and designing and delivering digital workplace solutions, preferably in a complex organisation. (e.g., Microsoft 365, collaboration tools, cloud platforms).
  • Demonstrated knowledge and expertise in Microsoft 365, Azure AD, Windows 10, Intune, Teams, SharePoint, OneDrive, and other cloud-based productivity and collaboration tools.
  • Experience in designing and deploying desktop security solutions, such as antivirus, encryption, multifactor authentication, and conditional access.
  • Ability to support both Microsoft and Apple end-user estates.
  • Strong understanding of security best practices and compliance requirements.
  • Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.
  • Passion for innovation and keeping up with the latest technology trends.

Desired Skills:

  • Experience with project management methodologies with a knowledge of IT infrastructure and network architecture.
  • Trained in or experience of working in both an ITIL v4 service environment, and with teams who have adopted agile methodologies.
  • Experience with scripting and automation tools and UX design principles.

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. ()

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term to build successful, resilient businesses. ()

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

  • 25 days’ holiday plus bank holidays
  • End of year wellbeing shutdown (closed for the last week of the year)
  • Celebration day off (e.g. birthday, Diwali, Eid, etc)
  • Summer Hours in August (3pm finish on Fridays)
  • Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
  • Pension Scheme
  • Private Medical Insurance
  • Health Cash Plan
  • Wellbeing Library (MYNDUP)
  • Mentoring Programme
  • Subsidised Café
  • Season Ticket Loan
  • Cycle to Work Schemes
  • Free on-site gym and shower facilities
  • Free eyesight tests
  • Free flu vaccination – offered on site once a year for all employees
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