2nd Line Support Engineer, Microsoft

1 month ago


Basingstoke Hampshire, United Kingdom Jago Consultants Full time

2nd Line Support Engineer required. They provide IT services to over 180 hotels across the UK. Not only do they provide IT Support – they also specialise in CCTV, Wi-Fi, Phone systems and many more.
They are now looking for an experienced 2nd Line support engineer to join their head office based in Basingstoke. The successful candidate will need experience in general IT desktop-based support and a full UK driving license.
Installing and Implementing IT solutions and services
Providing proactive & reactive IT assistance, sometimes remotely and other times at the hotel themselves
Writing up internal & customer documentation as required
Logging and resolving IT issues within the SLA
Out of hours IT Support cover – for critical issues
Full UK Driving License
Knowledge in Windows Operating Systems
Experience in vSphere, ESXi, Office 365 networking/LAN, Mitel, 3CX Hotel PMS & POS Systems – Not essential
Flexible
They have a number of shift patterns to choose from, usually working an 8hr shift and could either be weekdays with a mixture of weekends depending on your preference – therefore this is discussed an interview stage
25 days holiday including bank holidays
Pension Scheme
By submitting this form you agree to our privacy policy. Register your details with us by completing our online form and attach a copy of your curriculum vitae. You guys make it personal and go the extra mile to help. Karen has been a great help in my Career change and I will be sure to recommend you guys to my friends and colleagues”
“Brilliant help from Andy hats off to him”
You guys make it personal and go the extra mile to help.


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