Admin Officer

1 month ago

Belfast, United Kingdom The Recruitment Co. Full time

Belfast City Centre - Administration Officer

Start dates - 7th, 13th and 20th of May

£12.36PH

NO EXPERIENCE REQUIRED

The main business of the department is to promote the financial responsibility parents have for their children; to provide information and support for parents to enable them to make effective arrangements; and to provide an efficient statutory maintenance service with effective enforcement powers.

You will work as a member of a team in a busy and fast paced environment providing an efficient and effective service to our customers. Staff are expected to contact customers by phone to enable us to gather information and process applications and changes as quickly as possible. Dealing with inbound calls and making outgoing calls are an integral part of the work. You should remember that your actions in dealing with cases can have a major impact on the lives of our customers so your calculations must be accurate and decisions fully recorded.

When you complete your training you will join one of our business teams and while your specific duties will depend on the team in which you are placed, dealing with customers by phone will be a major part of your work.

Duties will include

Call handling

Handling inbound calls from Paying Parents (PP), Receiving Parents (RP), and potentially Employers. There may be some outbound calls to be made.

Managing customer’s expectations, taking the time to explain processes clearly and providing realistic and accurate timeframes for action to be completed.

Collecting and recording evidence and information by phone to speed up the processing of new claims and to action ‘change of circumstance’ requests quickly and accurately to ensure paying cases continue paying.

Handling all calls in a calm and professional manner

Other duties/responsibilities:

Where appropriate, making decisions in relation to maintenance calculations and recording those decisions fully and accurately

Making appropriate use of Child Maintenance computer systems to record and retrieve information

Taking efficient and effective action on all incoming correspondence to deliver a high-quality customer service

Using available ‘tracking tools’ to manage own workload and contribute to achieving the organisations targets

Ensuring adherence with GDPR by ensuring that all customer information is held appropriately and securely.

5 GCSES INCLUDING MATHS AND ENGLISH IS REQUIRED

ACCESS NI CHECK WHEN REGISTERING IS REQUIRED

#J-18808-Ljbffr

  • Admin Officer

    3 days ago

    Belfast, United Kingdom Kennedy Recruitment Full time

    Looking for you next role within the public sector? Do you have good Admin/Clerical Experience? If so, read on, as we may have just the role for you. **Your Duties**: **The Admin Officer will be responsible for a variety of Office Administrative tasks including**: - Preparation of Reports for Senior Managers. - Data-Entry. - Responding to customer...

  • Admin Officer

    2 months ago

    Belfast, United Kingdom Kennedy Recruitment Full time

    Looking for you next role within the public sector? Do you have good Admin/Clerical Experience? If so, read on, as we may have just the role for you. **Your Duties**: **The Admin Officer will be responsible for a variety of Office Administrative tasks including**: - Preparation of Reports for Senior Managements. - Data-Entry. - Responding to customer...

  • Finance Admin Officer

    2 months ago

    Belfast, United Kingdom CPL N.I. Full time

    **Finance Admin Officer** CPL is delighted to be partnering with the Northern Ireland Housing Executive to recruit a Finance Admin Officer This will be a temporary position, based in Belfast city centre. **About the Job** The Finance Admin Officer will be responsible for ensuring bank reconciliations are promptly and accurately recorded in accordance...

  • Junior Office Admin

    2 weeks ago

    Belfast, United Kingdom Reactive Recruitment Full time

    **Junior Office Admin** **Belfast** **£21,000** This role is based with a local security company based on Belfast, who are seeking a junior office admin. Monday to Thursday and an early finish on a Friday, you’ll also benefit from a company pension and free onsite parking. **You’ll need**: - Previous Admin experience. - It literate. - Experience in...

  • Junior Office Admin

    1 week ago

    Belfast, United Kingdom Reactive Recruitment Full time

    **Junior Office Admin** **Belfast** **£21,000** This role is based with a local security company based on Belfast, who are seeking a junior office admin. Monday to Thursday and an early finish on a Friday, you’ll also benefit from a company pension and free onsite parking. **You’ll need**: - Previous Admin experience. - It literate. - Experience in...

  • Senior Admin Officer

    2 weeks ago

    Belfast, United Kingdom Brook Street UK Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City CentreApply fast, check the full description by scrolling below to find out the full requirements for this role.This role is Temporary ongoing, Monday to Friday from 0900-1700In your new role as a Senior Admin...

  • Senior Admin Officer

    1 month ago

    Belfast, United Kingdom Brook Street UK Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City CentreThis role is Temporary ongoing, Monday to Friday from 0900-1700In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors-ensuring contractor...

  • Senior Admin Officer

    2 weeks ago

    Belfast, United Kingdom Brook Street UK Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City CentreThis role is Temporary ongoing, Monday to Friday from 0900-1700In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors-ensuring contractor...

  • Senior Admin Officer

    1 week ago

    Belfast, United Kingdom Brook Street UK Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City CentreThis role is Temporary ongoing, Monday to Friday from 0900-1700In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors-ensuring contractor...

  • Senior Admin Officer

    1 month ago

    Belfast, United Kingdom Brook Street UK Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City CentreThis role is Temporary ongoing, Monday to Friday from 0900-1700In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors-ensuring contractor...

  • Senior Admin Officer

    2 weeks ago

    Belfast, United Kingdom Brook Street UK Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City CentreThis role is Temporary ongoing, Monday to Friday from 0900-1700In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors-ensuring contractor...

  • Finance Admin Officer

    2 months ago

    Belfast, United Kingdom McDowell Electrical Services Full time

    **FINANCE & ADMIN OFFICER** **Location**: Dargan Crescent, Belfast **Contract Type**: Permanent / Part-time (hours & times negotiable) **Salary**: £22,000 - £27,000 pa (negotiable, depending on experience) **McDowell Electrical Services, **based in Belfast since 2016, provide electrical solutions to companies throughout the UK and ROI. Due to a period...

  • Admin Officer

    1 week ago

    Belfast, United Kingdom Kennedy Recruitment Full time

    Looking to move to an Administrative role within the public sector? If so, "Apply" now to join the team at one of our public sector partners! **Your Duties**: **The Admin Officer will be responsible for a variety of Office Administrative tasks including**: - Preparation of Reports for Senior Managers. - Data-Entry. - Responding to customer enquiries via...

  • Admin Officer

    3 days ago

    Belfast, United Kingdom Kennedy Recruitment Full time

    Do you have extensive Administrative experience? Or are you a more Junior Administrative professional looking to more into a new role within the Public Sector? If so, read on, we may have your next role. **Your Duties**: **The Admin Officer will be responsible for a variety of Office Administrative tasks including**: - Preparation of Reports for Senior...

  • Admin Officer

    1 month ago

    Belfast, United Kingdom MPA Recruitment Full time

    **Job Title**: Admin Officer **Location**: Adelaide Street, Belfast, and Cloughfern Avenue. Newtownabbey **Hours of work**: 37 hours per week (Monday to Friday) **Salary range**: £10.98 **Key Responsibilities**: - Preparation of Reports for Senior Managements. - Data-Entry. - Responding to customer enquiries via E-Mail. - Responding to Internal and...

  • Admin Officer

    2 weeks ago

    Belfast, United Kingdom MPA Recruitment Full time

    **Job Title**: Admin Officer **Location**: Adelaide Street, Belfast, and Cloughfern Avenue. Newtownabbey **Hours of work**: 37 hours per week (Monday to Friday) **Salary range**: £10.98 **Key Responsibilities**: - Preparation of Reports for Senior Managements. - Data-Entry. - Responding to customer enquiries via E-Mail. - Responding to Internal and...

  • Senior Admin Officer

    3 weeks ago

    Belfast, United Kingdom Brook Street Full time

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City Centre This role is Temporary ongoing, Monday to Friday from (Apply online only) In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors -ensuring contractor...

  • Senior Admin Officer

    3 weeks ago

    Belfast, United Kingdom Brook Street Full time €12

    Our Public Sector client based in Belfast has a requirement for a Senior Admin Officer to join the team. Our client is located in Belfast City Centre This role is Temporary ongoing, Monday to Friday from (Apply online only) In your new role as a Senior Admin Officer, you will be responsible for -corresponding with service contractors -ensuring contractor...

  • Senior Admin Officer

    2 months ago

    Belfast, United Kingdom MPA Recruitment Full time

    **Job Title**: Senior Admin Officer - 3388 **Location**: Adelaide Street, Belfast **Hours of work**: 37 hours per week (Monday to Friday: 09.00am to 5pm) **Salary range**: £11.39 **Key Responsibilities** - Manage and coordinate communication with service contractors, ensuring strict adherence to established standards and regulatory requirements. -...

  • Office Admin

    2 months ago

    Belfast, United Kingdom Synopsys Full time

    Synopsys is looking to hire an Office Admin to be responsible for the general operation of our Belfast office, UK. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, and taking proper inventory and supervising our office staff to ensure maximum productivity. You will also be responsible for planning and running...