Clinical Quality Director
4 weeks ago
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About us:
Gold Care Homes is a leading care home provider responsible for 32 homes located throughout the UK. We are recruiting for the position of Clinical Quality Director to lead on the development, review and implementation of clinical systems, processes and strategy ensuring an effective framework of clinical governance is imbedded across the organisation.
To work effectively with all departments and have lead responsibility for ensuring all clinical services consistently meet with the requirements of, and where possible, exceeds 'The fundamental standards for care' as determined by the Care Quality Commission, or subsequent incoming regulator.
Championing change in culture across the organisation promoting positive management and staff behaviors and high standards of practice
This is a board level position to influence, shape and re-design the quality framework for an expanding care organisation. This is a senior role and pivotal in driving forward our quality and clinical vision to deliver outstanding outcomes across our portfolio. Whilst building an inclusive culture around our corporate family values. Gold Care Homes is now looking for a Director of Care Quality and Governance.
RESPONSIBILITIES
• Provide visible leadership, strategic management and expert advice on best quality, safe, compliant care, regulation, and risk management.
• Ensure robust plans are in place to achieve a Good CQC rating with aspirations to achieve outstanding.
• Develop GCH's market position as a leader in dementia, elderly care, end of life and nursing care, whilst developing and maintaining the profile of Gold Care.
• Strategic leadership for ongoing review of our systems and processes.
• Develop a robust internal company audit strategy to bring it in line with CQC and other national frameworks and guidelines.
• Drive clinical excellence within clinical colleagues through on-going clinical competency assessments and trainings that are aligned with best evidence-based practice and NMC Code of Practice.
• Drive the delivery of a vision that encompasses improvements in quality and service-users experience and lifestyle through research, innovation, and coaching.
• To keep abreast of the Regulatory and Statutory requirements relating to clinical and care services for older people.
• To maintain professional relationships with the statutory government registration bodies and client contract monitoring teams to ensure that Gold Care Homes (GCH) conforms to codes of practice guidelines and contract terms.
• To lead on the development of Nursing Policies and Procedures.
• Lead on the process for stakeholder engagement within GCH utilising feedback to ensure GCH's services are aligned to meet both current and future stakeholder expectations.
• To support in the development of existing and new services.
• Responsible for imbedding a process of continuous improvement in service provision, presenting development proposals as appropriate and ensuring excellence in Nursing Practice.
• Ensure the maintenance of professional standards of care in line with the Nursing and Midwifery (NMC) Code of Professional Practice, NICE and Skills for Care guidelines.
• Lead responsibility for Infection Prevention and Control, including policies and procedures across the organization
• Lead responsibility for Safeguarding of Adults across the organisation ensuring safeguarding policies and procedures are fit for purpose.
• Take responsibility for the development, implementation, and ongoing management of a service wide quality assurance framework
• Lead and develop all internal quality audit to ensure delivery of a robust governance framework that is aligned to all regulatory requirements, with structured remedial action plans in accordance with the GCH's quality management system and processes and undertake Quality Auditing as required.
• Lead responsibility for investigation of complaints ensuring compliance with the internal Complaints Procedure. Ensuring learning from complaints serves to further develop our services and improve practice reinforcing our values placing service users at the heart of what we do.
• To carry out any other duties as required ensuring the smooth operation of the company's business.
Knowledge and Experience :
• Registered nurse with active pin and degree in nursing
• Evidence of further professional development in relation to care management and quality.
• Senior Management experience in health and social care including experience in elderly and mental health care.
• In-depth knowledge of quality and clinical governance and best practice in health and social care
• Established incredible clinical leader able to effectively lead, influence, develop and able to inspire and motivate others.
• Thorough understanding of UK regulatory requirements (CQC) and experience of working with health and social care regulators
• Strong leadership skills directing change and improvement throughout the Organisation through influence monitoring and evaluation.
• Developing highly efficient quality and governance systems
• Specialist skills in working with older people, especially those living with dementia
• Used to working with a high level of autonomy.
• Problem resolution capability
• Experience in SIRO and ICO
• Experienced in prioritising and managing deadlines.
• Experience in developing and implementing quality frameworks.
Qualifications and Training:
• Possession of a relevant professional qualification such as NVQ 4 in health and social care OR Possession of a Management qualification e.g. DMS, MBA
• RGN qualified and hold a live NMC pin number.
• Full UK driving licence with flexibility to be able to travel around the UK as and when required.
Our benefits include:
• Competitive Salary
• ESAS - Salary Advance
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend
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