UPVC Installations Manager

3 weeks ago


Wolverhampton West Midlands, United Kingdom Hart Recruitment Ltd Full time

Do you have a strong background in UPVC installation of windows and doors?

Are you seeking a managerial role where you can provide advice and guidance to other fitters?

Our client is seeking an Installations Manager to join their team. You’ll be working for a well-established company who have been in business for almost 20 years, and with a fantastic reputation across the west midlands they continue to grow from strength to strength.

You’ll receive a salary of circa £40,000 depending on experience and will be based in Wolverhampton.

UPVC Installations Manager

  • Wolverhampton
  • Full Time
  • Circa £40k

As a UPVC Installations Manager you will:

  • Manage, motivate and train approximately 10 fitting teams of installers.
  • Provide expert advice to the fitters, assisting with any problems or queries they have regarding their installations – this will be by phone or sometimes attending the installation yourself when required.
  • Coordinate subcontractors & installations support assistants, to organise and drive continuous improvement within our Installations Department.
  • Ensuring installers are prepared, complete installations to a high standard, re-ordering products and co-ordinating the installation plans, ensuring any issues are rectified within a timescale.
  • Ensuring customers pay post installation, and manage debtors accordingly in unison with the business support department.
  • Manage, review & improve installation management systems, processes, and best practices to enhance the customer experience.
  • Manage aftersales issues and plan / organise the service call engineer so that a ‘first time fix’ ethos is always maintained.
  • Recruit, train, and supervise staff.
  • Manage & monitor health & safety.
  • Find ways to increase quality of customer service throughout complaint investigation and resolution.

As a UPVC Installations Manager, you will have:

  • Essential – MUST have extensive fitting experience of doors, windows, conservatories, and porches.
  • A determined and enthusiastic individual, who is ready to join a growing business with a big vision.
  • Ability to manage others.
  • Excellent communication & organisational skills.
  • A dedicated and persistent team player.
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