Customer Engineer

1 month ago


United Kingdom Axelera Full time

Do you get excited by working on cutting-edge Computer Vision models to bring Artificial Intelligence applications to the next level? We are expanding our team with a Customer Engineer Board Support Package Specialist to help customers deploy and optimize their models for our state-of-the-art neural-network accelerator chip. Your work will bridge the gap between the products of our customers, various computer vision applications (security camera, drone, retail, robotics, etc.), deep learning acceleration, and our AI accelerator.

About Us

Axelera AI stands at the forefront of the semiconductor industry, driving advancements in artificial intelligence acceleration.

In just over 2 years, we’ve assembled a team of over 140 brilliant engineers, developers, and business experts from across the globe. Guided by the brightest minds in the AI sphere and supported by renowned innovation leaders like IMEC, we've secured a total of US$50 million in funding.

Our unwavering commitment to innovation has firmly established us as a global industry pioneer.

Your role

Your role will mainly include the following:

• Help design proof of concepts for customers, focusing on embedded programming and compilation

• Understanding and applying our software tools to optimize deep learning applications so they run efficiently on our chip

• Build application pipelines for AI applications using our SDK

• Analyse and assist dataflow designs

• Modifying or adding python based neural-network compiler code

• Profiling applications written in C/C++ at Linux application-level, kernel-level and Real-Time operating System stack as well as bare metal C code

• Communicating your results to team members and customers

Your profile:
• At least 5 years of experience with Python and C/C++

• Experience with Bash, scripting and Build Tools

• Experience in design and/or improvement of applications written with parallel programming frameworks: CUDA, OpenCL, SYCL, Halide or similar

• Experience in design or improvement of interconnected host-device systems (PCIe devices, devices connected over USB or other peripheral interfaces) or multi-device systems

• Experience working with embedded systems running Real-Time Operating Systems such as: FreeRTOS, RTEMS, Zephyr

• Experience debugging and/or developing the Linux kernel or Linux kernel modules

• A strong understanding of and experience with TVM is a plus

• Experience with at least two different hardware platforms (Intel, ARM, etc.) is a plus

• Problem-solving mindset, capable of debugging and patching software issues

• Good oral and written English communication skills

• You are a team player and you are also able to autonomously plan and perform tasks

• You have a strong sense of responsibility and want to realize high ambitions

Location

We offer a flexible working arrangement, with the option to work from or relocate near an Axelera AI office (Leuven in Belgium, Eindhoven in the Netherlands, Zurich in Switzerland, Milan in Italy or Bristol in the United Kingdom) or work fully remotely from any European country.

What we offer

This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.

An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.


At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.

#J-18808-Ljbffr

  • United Kingdom The Engineer Full time

    They are a specialist electrical/mechanical contractor to the electrical supply industry and other large consumers of electricity. The company specialises in repair and refurbishment of power transformers and associated high voltage plant. The company has developed a full Integrated Management System for Health and Safety, Quality and Environmental to...

  • Project Engineer

    2 days ago


    United Kingdom The Engineer Full time

    The Company: They are a specialist electrical/mechanical contractor to the electrical supply industry and other large consumers of electricity. The company specialises in repair and refurbishment of power transformers and associated high voltage plant. Founded in 1981 the firm is based in Blaydon on Tyne and operates from the Outer Hebrides in the north...


  • United Kingdom The Engineer Full time

    Job Title: Field Service Engineer Location: Hertford Salary: From £35k+ DOE Job Type: Permanent. Full-time About Us: Fumair are a leading family-run UK SME specialising in the manufacture and maintenance of fume cupboards and local exhaust ventilation (LEV) systems. We are seeking a highly motivated, skilled and professional person to join our...


  • United Kingdom The Engineer Full time

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? The role is remotely supporting our Managed Service customers and helping with internal support of the group of around 140 staff. Experience in providing support...

  • Process Engineering

    1 month ago


    United Kingdom The Chemical Engineer Full time

    Our client develops, engineers, fabricates, supplies, and installs discreet process equipment items and complete process systems for applications within chemical /process engineering. The company’s reputation is well established and founded on its commitment to product innovation, customer service and engineering excellence. On the job training would be...


  • United Kingdom The Chemical Engineer Full time

    West of London /M4 Process Systems £27-£42K PA Our client develops, engineers, fabricates, supplies, and installs discreet process equipment items and complete process systems for applications within chemical /process engineering. The company’s reputation is well established and founded on its commitment to product innovation, customer service and...


  • United Kingdom The Engineer Full time

    Job title: Deputy Continuing Airworthiness Manager Location: RAF Leeming. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110+ (Commensurate with skills and experience) What you'll be doing: As the Deputy Continuing Airworthiness Manager (DCAM)...

  • Lead Engineer

    1 month ago


    United Kingdom Lead Engineer – 5G RAN Testing Full time

    Responsibilities: • Responsible for development product, which includes System-validation, feature validation and performance analysis, customer review sessions for LTE/5G and ORAN products focusing on Air interface, E2E performance, and Call Processing with excellent understanding of HW-SW architecture. • Strong Knowledge of 5GNR & O-RAN with clear...


  • United Kingdom IC Resources Full time

    An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Fault-finding Managing returns and replacements of faulty...


  • United Kingdom IC Resources Full time

    An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Fault-finding Managing returns and replacements of faulty...


  • United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company: A leading Service Management SaaS organisation investing heavily in Customer Success. Circa 50 employees with clear growth plans. Flexible/ mature approach to work with a fully-remote set up. The CCO is a well-recognised leader across the CS community and a trusted partner to ABR. The Opportunity: If you’re in the Service Management...


  • United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company: An innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience – It’s actually quite incredible.. Sub-50 employees with plans to rapidly scale the business. Enviable client base including a huge global motorsport brand Flexible/ mature approach to work with a fully-remote set...


  • United Kingdom Vacgen Ltd Full time

    Customer Support Engineer Location: Lower Dicker, Hailsham, BN27 4EL Salary : Competitive, DOE + Benefits! Contract : Full time, Permanent Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! We are Vacgen, we are recruiting and...


  • United Kingdom VACGEN Ltd Full time

    Customer Support Engineer Location: Lower Dicker, Hailsham, BN27 4EL Salary : Competitive, DOE + Benefits! Contract : Full time, Permanent Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! We are Vacgen, we are recruiting and we want...


  • United Kingdom Rise Technical Recruitment Limited Full time

    Customer Support Executive (Engineering Industry)£26,000 + Excellent Training + Career Progression Office Based, Commutable from Bristol, Avonmouth, Filton, Patchway, Portishead and surrounding areas Are you comfortable with speaking to customers on a day to day basis looking to be heavily invested in whilst working for an Engineering company where you...


  • United Kingdom Valeport Ltd Full time

    Are you passionate about water quality and environmental sustainability? Do you have the skills and experience to help support the design, manufacture and maintenance of sensors for the water distribution and environmental markets? If so, our sister company Valeport Water wants you to join the team. They are a leading company in the field of water sensor...


  • United Kingdom Clarity Recruiting Full time

    LVCT Meter Engineers required for Carlisle, Inverness, Yorkshire and Reading Join our metering team, where you'll play a vital role in executing metering tasks, especially those with a high level of technical complexity. Your primary goal will be to meet targets for time, cost, and quality while addressing both business and customer service needs....


  • United Kingdom overridden by Creative Commons Full time

    VP of Engineering of Customer at FTSE 250 Start Date: Mon, 2022-05-09 Location: Utility Warehouse, United Kingdom Programming/modeling techniques: - Scaled the department to 150+ including Heads of Engineering, engineering managers & staff engineers across 6 countries - Improved the core product teams health looking after the energy, insurance, telecom...


  • United Kingdom topITworks Full time

    SUMMARY:The System Engineer (Customer Support Engineer) role is to ensure the stability, integrity, and efficient operation of client information systems that support core Fortna software functions. This is achieved by monitoring, maintaining, supporting, and optimizing all customer infrastructure systems and internal development environments. The System...

  • Customer Support

    2 weeks ago


    United Kingdom Evertz Full time

    Customer Support & System Commissioning Engineer - Broadcast Systems Technical Support Location: Reading, United Kingdom Evertz is a world leading company in the design and manufacture of innovative and pioneering video & audio broadcast equipment, for both traditional point-to-point based architectures as well as high speed and high bandwidth network...