Digital Communications Executive

3 weeks ago

Castleford West Yorkshire, United Kingdom Nigel Wright Recruitment Full time

Role Description Our client are looking for a Unified Communications Service Delivery Manager 

Responsibility for corporate and operational telecoms services, including management of third-party contracts and support for LAN/WAN, microwave connectivity, mobile device management, and other telecoms services supporting the operational network.
ITIL Processes: Joint responsibility for all ITIL processes, including the transition of new and retiring telecoms services.
Team Management: Lead teams to deliver telecoms roadmaps, ensuring project delivery deadlines and maintaining BAU service levels.
Supplier Performance Management: Oversee performance management of suppliers providing telecoms and mobile support services.
Network Development and Maintenance: Develop, test, and maintain corporate and operational communications networks, including handling configuration, documentation, and reporting.
Service Operations Management: Manage telecoms service operations, including ongoing contract and service level management for third-party SaaS providers.
At least 5 years of experience managing telecommunications systems and networks.

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