Current jobs related to Customer Service Manager - North Yorkshire - KD Recruitment Limited
-
Customer Service Representative
3 weeks ago
north yorkshire, United Kingdom North Yorkshire Police Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our dedicated front counter team at North Yorkshire Police. As a key member of our team, you will be responsible for providing exceptional customer service to members of the public, police officers, and police staff.Key ResponsibilitiesTaking incident reports...
-
Customer Service Representative
3 weeks ago
north yorkshire, United Kingdom North Yorkshire Police Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our dedicated front counter team at North Yorkshire Police. As a key member of our team, you will be responsible for providing exceptional customer service to members of the public, police officers, and police staff.Key ResponsibilitiesTaking incident reports...
-
Customer Service Advisor
4 months ago
North Yorkshire, United Kingdom Jark Full timeCustomer Service Advisor Sherburn in Elmet Monday to Friday 0800am - 1630pm We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet. Main Responsibilities: Dealing with incoming calls; advise customers on products Dealing with all aspects of customer services - chasing deliveries, arranging collections,...
-
Customer Service/sales Assistant
4 months ago
North Yorkshire, United Kingdom Altberg Limited Full time**The Job** Alt Berg Bootmakers is looking for a motivated, friendly individual with excellent communication skills to join our team in a customer service/warehouse role The role will include: - Serving customers in a busy shop environment involving fitting of boots and footwear, and giving advice on a wide range of products for Police, Military,...
-
Customer Service Advisor
3 months ago
North Yorkshire, United Kingdom Brook Street Full timeWe have an exciting opportunity that has become available with our client APHA. Are you confident in your customer service and administration skills? Do you enjoy communicating with a wide range of people? If you answered 'Yes', we would love to hear from you. *** **Role**:Customer Advisor - APHA **Location**: York (Home working but will be required to...
-
Regional Customer Service Support Lead
4 months ago
North Yorkshire, United Kingdom Northern Powergrid Full time**Do you want to help power your career and be part of an evolving energy industry?** We have new, exciting and rewarding opportunities for Customer Service focussed leaders to work in one of our regional teams, based within North Yorkshire at either Northallerton or York, as a Regional Customer Service Support Lead. The energy industry is advancing with...
-
Fines Officer
2 weeks ago
North Yorkshire, United Kingdom Brook Street Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Fines Officer. As a key member of our administration team, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer...
-
Fines Officer
2 weeks ago
North Yorkshire, United Kingdom Brook Street Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Fines Officer. As a key member of our administration team, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer...
-
Customer Service Executive
2 weeks ago
York, North Yorkshire, United Kingdom YorkTest Laboratories Full timeCompany Description YorkTest Laboratories has a 40-year heritage, providing the very best testing, service, and aftercare through direct-to-customer, B2B, and B2BC channels. YorkTest empowers individuals to take control of their nutrition, health, and well-being with a range of food intolerance, food allergy, and health tests. Role Description As a...
-
Customer Service Executive
2 weeks ago
York, North Yorkshire, United Kingdom YorkTest Laboratories Full timeCompany Description YorkTest Laboratories has a 40-year heritage, providing the very best testing, service, and aftercare through direct-to-customer, B2B, and B2BC channels. YorkTest empowers individuals to take control of their nutrition, health, and well-being with a range of food intolerance, food allergy, and health tests. Role Description As a...
-
Apprenticeships Assistant
3 weeks ago
north yorkshire, United Kingdom James Hall Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Deli team as a Deli Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and preparing a range of delicious food products.Key ResponsibilitiesCustomer Service: Build strong relationships with our customers through...
-
Customer Service Manager
1 month ago
Wakefield, Yorkshire, West Yorkshire, United Kingdom Hays Full timeCustomer Service | Wakefield I am working with a local organisation in Wakefield who are committed to providing exceptional customer service. My client is seeking a passionate and experienced Customer Service Manager to lead and inspire the small team.Key Responsibilities:Manage and oversee the daily operations of the customer service team.Develop and...
-
Customer Services Team Leader
2 weeks ago
York, North Yorkshire, United Kingdom YorkTest Laboratories Full timeCompany Description YorkTest Laboratories has a 40-year heritage, providing the very best testing, service, and aftercare through direct-to-customer, B2B, and B2BC channels. YorkTest empowers individuals to take control of their nutrition, health, and well-being with a range of food intolerance, food allergy, and health tests. As a Customer Service...
-
Customer Services Team Leader
2 weeks ago
York, North Yorkshire, United Kingdom YorkTest Laboratories Full timeCompany Description YorkTest Laboratories has a 40-year heritage, providing the very best testing, service, and aftercare through direct-to-customer, B2B, and B2BC channels. YorkTest empowers individuals to take control of their nutrition, health, and well-being with a range of food intolerance, food allergy, and health tests. As a Customer Service...
-
Customer Service Director
2 weeks ago
Scalby, North Yorkshire, United Kingdom Castle Employment Full timeWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Castle Employment, a leading provider of recruitment services.As a key member of our team, you will be responsible for delivering exceptional client service and ensuring that our clients receive the highest level of support and satisfaction.Key responsibilities will...
-
Customer Service Director
3 weeks ago
Scalby, North Yorkshire, United Kingdom Castle Employment Full timeWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Castle Employment, a leading provider of recruitment services.As a key member of our team, you will be responsible for delivering exceptional client service and ensuring that our clients receive the highest level of support and satisfaction.Key responsibilities will...
-
Customer Service Manager
2 weeks ago
West Yorkshire, United Kingdom Co-op Digital Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Service Director
3 weeks ago
Scalby, North Yorkshire, United Kingdom Castle Employment Full timeWe are seeking a highly skilled and experienced Customer Service Director to join our team at Castle Employment. As a key member of our organization, you will be responsible for leading our customer service team and ensuring that we deliver exceptional service to our clients.**Key Responsibilities:**Oversee and assist the events team to ensure they...
-
Customer Service Director
2 weeks ago
Scalby, North Yorkshire, United Kingdom Castle Employment Full timeWe are seeking a highly skilled and experienced Customer Service Director to join our team at Castle Employment. As a key member of our organization, you will be responsible for leading our customer service team and ensuring that we deliver exceptional service to our clients.**Key Responsibilities:**Oversee and assist the events team to ensure they...
-
Customer Service Manager
2 weeks ago
West Yorkshire, United Kingdom Co-op Digital Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesCustomer Service: Provide...
Customer Service Manager
4 months ago
Are you an experienced Customer Service Manager looking for your next career move?
We are delighted to be working exclusively with Zip Pak in Whitby who are a global leader in resealable solutions for the flexible packaging industry. Zip-Paks lean, modern, and continuous manufacturing environments produce zippers using high-volume plastic extrusion and they have manufacturing sites in the United States, Europe, and South America.
Would you like to work for a global business with attractive benefits who value their people and support personal development? We are looking for a dynamic and passionate Customer Service Manager who has experience of managing a team, coaching and development along with working to SLAs and monitoring performance data.
What the Customer Service Manager job involves
Training and developing the customer service team to achieve their potential and maintain a high performance.
Partner with the commercial team to support and implement growth strategies.
You will manage the accounts of circa 80 customers based around the EU.
Maintaining existing business and developing incremental business in existing accounts.
Manages retention of customer accounts by proactively reaching out to customers with declining sales to discuss accounts, company performance and orders.
Builds customer relationships and share knowledge of products and the market.
Manages the customer complaints management process and ensures liaison with other stakeholders.
Establishing customer service metrics, monitoring, and analysing results and implementing changes.
Developing, reviewing, maintaining, and enforcing policies and procedures.
Determining customer service requirements by benchmarking best practices by analysing information and applications and implementing change
Works with the customer service team to provide forecast data to sales management.
Previous experience within a Customer Service based position.
People management / leadership experience.
An awareness of international logistics / shipping would be beneficial.
A good level or MS Office, especially Excel with Pivot Tables and V Lookups.
This is a full time position working from the Whitby site over 37.They have an attractive enhanced pension scheme.
20 days holiday plus bank holidays, increasing to 25 days after twelve months service.
A health and wellbeing scheme with access to counselling, money back on dental, medical etc
Death in service policy at six times your salary.
KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data.
You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
