Advisor services

4 weeks ago

Penarth Vale of Glamorgan, United Kingdom EE Full time

Job Title: Apprentice Customer Service Advisor
Full time: Apprenticeship
Hourly rate: £11.09
A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship
An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
Huge discounts off your Mobile and Broadband packages, starting at £10 a month
Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions
Discount codes to give out to friends and family
Support to carve your own career path. We’re passionate about helping our people grow the career they want
Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
Online GP: Access to a private GP 24/7 for you and your immediate family
 
You’ll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You’ll learn how to listen, solve problems, build relationships and deliver a great service.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
We’ll give you all the training you need and we’re passionate about helping you kick start your career.
You’ll make friends, learn new skills, and build confidence every day. Apply now and let’s start building your future.

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