Head of HR

4 weeks ago


Manchester, United Kingdom Brook Street Full time

12 Month Fixed Term Contract
About the Role:
As the HR Manager you will play a pivotal role in driving the agency's HR functions forward. You'll develop expert knowledge of our HR processes, services, and industry trends, using this insight to advise and implement strategies for our teams. From recruitment and induction to reward, retention, and compliance, you'll ensure our HR practices are aligned with best practices and legislation. Additionally, you'll foster a culture of learning and development, support team members in their career growth, and champion a positive agency culture.
Key Responsibilities:
Develop expert knowledge of agency HR processes and industry trends to advise and implement strategies.
Manage provision of professional HR services, ensuring comprehensive records and addressing team queries.
Work with practice boards to understand talent needs, attract diverse talent, and develop succession plans.
Conduct annual employee satisfaction surveys, manage payroll, and advise on remuneration issues.
Manage the agency's CDR process, oversee training plans, and provide guidance on development.
Ensure agency policies comply with legislation and best practices, presenting changes to leadership.
Provide counsel on employee relation issues, manage complaints, disciplinary actions, and performance reviews.
Lead relationships with account teams, suppliers, and recruiters, offering exceptional guidance.
Review team work for quality, accuracy, and deadlines, providing constructive feedback.
Champion team development, lead appraisals, and support talent development across the agency.
Actively participate in agency initiatives, contribute to a positive agency culture, and suggest creative HR ideas.
Utilise HR tools, databases, and IT systems effectively, ensuring compliance with commercial terms and budgets.
Requirements:
Bachelor's degree in Human Resources Management or related field.
Proven experience in HR management, preferably in a creative or agency environment.
Strong knowledge of HR best practices, employment legislation, and industry trends.
Excellent communication and interpersonal skills.
Ability to multitask, prioritise, and work in a fast-paced environment.
Proficiency in HR software and IT systems.
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