Assurance Support Manager

2 months ago


Birmingham, United Kingdom Rank Group Full time

From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth.

This is a field-based national role, covering 50 Grosvenor sites across the UK & will require weekly travel.

Are you ready to play a pivotal role in ensuring operational excellence and control effectiveness across our renowned Grosvenor venues?

We are seeking an enthusiastic and detail-oriented Audit Support Manager to join the Grosvenor operational leadership team. You'll spearhead the implementation of a robust monitoring program, identifying and addressing key control weaknesses at each venue.

Your proactive approach will involve crafting and executing improvement plans, encompassing coaching, and process design to fortify our control environment.

As our Audit Support Manager, you'll conduct venue support visits and periodic monitoring to guarantee adherence to policies and procedures. Your keen eye for detail will be crucial in identifying issues, which you'll communicate promptly to the Operations Director alongside comprehensive remediation plans.

Collaborating closely with General Managers, you'll implement improvement plans efficiently and cost-effectively, ensuring timely actions.Additionally, you'll be the guardian of policy relevance and accessibility, ensuring all teams can easily access and adhere to updated procedures.

Qualifications
  • Must have previous industry experience.
  • Experience of providing an oversight and monitoring process and driving out plans as a result to optimise performance.
  • Ability to build and maintain strong relationships with a diverse group of stakeholders.
  • Resilient self-starter with an ability to work independently to bring a task to a conclusion.
  • Inquiring attitude with a desire to bring real commercial benefits to this role.
  • A background of working within an operational environment with Standard Operating Procedures (SOPs) would be desirable.

If you're a dynamic professional with a passion for operational excellence and a knack for driving positive change, we invite you to join Grosvenor and contribute to our commitment to exceptional customer experiences and business growth. Elevate your career with us and be an integral part of a team dedicated to setting new standards in the industry

Additional Information

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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