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GSI Regional Services Leader

4 months ago

Stafford Staffordshire, United Kingdom GE Aviation Full time

Job Description Summary
Become part of a winning team and help to deliver the Green Energy transition.

As North Europe Regional Services leader, you have the overall responsibility of the Grid Solutions GSI Services activities in terms of :
- Safety
- Commercial orders intake (O/I) growth
- Operations, delivery, supply-chain & project execution
- Strategy, Growth and business development
- Quality & Customer Satisfaction

You own the overall performance and customer satisfaction, putting safety first, delivering best in class" service experience and improving profitability.

Job Description

Main responsibilities
  • Put safety first, leading by example and making GE standards are applied across GE employees and contractors.
  • Define the Service strategy in the Region and build and deploy corresponding growth plan in close cooperation with the commercial teams, taking into account market specifics and global Service strategy
  • Lead operationally (dotted lines) the Service teams in the region in close cooperation with each Region function leader, ensuring a cohesive, empowered and accountable team
  • Manage the full Service regional activities, with strong focus on S, Q, D, C, while ensuring team is capable of delivering on-time commercial, technical and field service solutions.
  • Work closely with commercial team to define commercial targets, set the right capture plans to secure key deals in line with the commercial strategy, and deliver on commercial budget
  • Define and implement the sizing, footprint and competency plan to allow for growth, localization, and customer support while optimizing costs and organization structure
  • Ensure that Service Units in the region are well connected and coordinated with the rest of the organization, both within and outside Grid Solutions
  • Implement processes and operating rhythm in both ITO and OTR in order to achieve quality, On Time Deliveries, and Lead Time Reduction. Set objectives and implement the right KPIs to measure progress.
  • Drive performance and productivity improvements across the region by focusing on Lean Principles as root cause problem solving, deployment of standard work programs and closely monitoring metrics.
  • Develop the team and talent pipeline
Qualifications/Requirements
  • Engineering Degree or equivalent with > extensive and demonstrated relevant experience
  • Experience in business leadership, ability to run a P&L
  • Business understanding (market knowledge in area of work, intl. exposure & awareness)
  • Experience in Project Management of complex projects and/or Services leadership
  • General knowledge of Transmission and Distribution
  • Exceptional ability to drive change
  • Ability to influence others and lead large teams
  • Ability to coordinate several projects simultaneously.
  • Effective problem identification and solution skills.
Organization
  • Directly reporting to the GSI Region Leader
  • Functional reporting to GSI Services & Construction Leader
The North Europe Grid System Integration (GSI) team delivers a wide range of turnkey high voltage AC and DC transmission projects to its Customers in the UK, Ireland, and Scandinavia.

Grid Solutions, a GE Renewable Energy business, serves customers globally with over 13,000 employees. We provide power utilities and industries worldwide with equipment, systems and services to bring power reliably and efficiently from the point of generation to end power consumers. Grid Solutions is focused on addressing the challenges of the energy transition by enabling the safe and reliable connection of renewable and distributed energy resources to the grid. We electrify the world with advanced grid technologies and accelerate the energy transition.

About GE Grid Solutions:

At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.

Why we come to work:

At GE Renewable Energy, our engineers are always up for the challenge - and we're always driven to find the best solution. Our projects are unique and interesting, and you'll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.

What we offer:

Working in an international team which is part of global Engineering HVDC Centre of Excellence within Grid Integration based in Stafford and Berlin.

A key role in a dynamic, international working environment with a large degree of flexibility of work agreements

Competitive benefits, and great development opportunities

Additional Information

Relocation Assistance Provided: No

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