IT Field Services Engineer

4 weeks ago


Cambridge Cambridgeshire, United Kingdom Polytec Personnel Ltd Full time

Permanent
Hours: Flexible with core hours between 10am and 4pm (Monday to Friday)
Polytec are looking for an experienced Customer Support / Service Engineer for our Cambridge based client.
This role will involve extensive travel, potentially at short notice, typically of 1-2 weeks' duration. You will need to commute to Cambridge for initial training (3 months) and regularly from there on.

Field based commissioning and service activities
# Site visits to new and existing customers to commission new systems, service activities and delivering system training
# Provide support to customers and update technical and procedural documentation

HNC or higher in Electrical/Electronic or Mechanical engineering
# Previous experience in international servicing and commissioning activities
# Proven ability to remotely troubleshoot customer issues
# Ability to carry out logical fault diagnosis of electro-mechanical systems
# Able and willing to travel worldwide is essential
# Good IT skills with an understanding of software applications
#



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