Specialist Support Services Administrator

1 month ago


Colnbrook Berkshire, United Kingdom KONE Full time

We have an exciting job opportunity for a The Customer Service Specialist / Tender Repair Specialist to join our Heathrow Team in Colnbrook.

Purpose

The Customer Service Specialist/Tender Repair Specialist provides administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field. The administrative support covers activities related to general Maintenance Operation support, Delivery Operations support, and Sales Support. The Customer Service Specialist-TRS may also specialize in an area of support, namely Public Tenders, Repair Tendering, Customer Reporting, PR/PO creation and Fleet Management, or 3rd Party Inspections. You will mainly interact with salespersons, supervisors, field technicians, KONE Customer Care Organization and Shared Service Centres (SSC.)

Specialized admin and support tasks:

Repair Tendering specialist activities

* Receives sales lead(s).

* Validates the lead and fills any missing information.

* Convert the lead to an opportunity.

* Run list of approvals for the client.

* Raises requisitions for parts and labour.

* Identify and raise quotes. Identify supplier, create opportunity in systems, Maximo, Salesforce.

* Develops strong relationship with operations to ensure the accuracy of information.

* Closes down the work order in Maximo, Salesforce.

* Completes works tracker and tick off from Insurance Tracker.

* Volume based role, customer calls and Quote Volume’s

* Reporting.

* Note taking at meetings and repay info back to teams.

* Administrative tasks for site managers.

Skills and experience required:

* Previous office-based sales experience is beneficial.

* Understanding of targets and managing sales funnels and results is desirable.

* Experience in managing quotes is desirable.

* The ability to influence and negotiate.

* Good customer service experience.

* Handling customer questions & inquiries.

* Can-do attitude and ambitious.

* Flexible working mindset.

* Good written and spoken English.

* Good IT skills. Including advanced Excel.

* Knowledge of SAP, Salesforce & Maximo is desirable.

Training will be provided.

Though based at our Heathrow office there will be some meetings held at our Barking or Clapham office.

Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Quarterly Commission, Kone Discounts and Hybrid working after probation period


  • Sales Administrator

    3 weeks ago


    Colnbrook, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are delighted to be working with one of our amazing clients who are based in Colnbrook and are looking for an Sales Administrator to join the team. We are looking for someone who has experience supporting a busy sales team and who also has strong communication and organisational skills! Do you own a car and drive? Are you an excellent communicator? Do...

  • Team Administrator

    2 weeks ago


    Maidenhead, Berkshire, United Kingdom Think Specialist Recruitment Full time

    Think Specialist Recruitment are delighted to be working with a fantastic business based within the Maidenhead area. This exciting company have a fantastic opportunity for a Team Administrator to come and join their team. This person will be working alongside the companies EA providing administrative support across the business. This position would suit...


  • Colnbrook, United Kingdom Sheridan Ward Recruitment Full time

    Colnbrook Administration £30k per year Full time / Permanent Job description Sales Support Administrator £30,000 Colnbrook Must own a car and drive We are working with one of our fabulous clients who are based in Colnbrook and are looking for an Sales Support Administrator to join their growing team. We are looking for someone who enjoys working in a busy...


  • Reading, Berkshire, United Kingdom Polar Recruitment Services Limited Full time

    This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Infrastructure Support Specialist on a highly secure site near Reading. Due to the nature of the site you will need active SC clearance or above. Job Summary: As the Infrastructure Support Specialist you will provide administration of SCCM,...


  • Reading, Berkshire, United Kingdom Polar Recruitment Services Limited Full time

    This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Infrastructure Support Specialist on a highly secure site near Reading. As the Infrastructure Support Specialist you will provide administration of SCCM, including adding systems to collections, creating update packages and creating packages...


  • Colnbrook, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are currently looking for a new Senior Sales Administrator to join a brilliant company based in Colnbrook. They are looking for someone who has previous sales admin experience, as well as someone who has experience processing quotes and orders! Do you love supporting sales reps and building great relationships with clients and suppliers? You must be a...


  • Reading, Berkshire, United Kingdom Strategic PA Recruitment - SPECIALIST EAPA AGENCY Full time

    Client Support Administrator jobs in East Anglia Client Support Administrator - Swayne & Partners Veterinary Surgeons Client Support Administrator - Mercer & Hughes Veterinary Surgeons Leave us your email address and we'll send you all of the new jobs for:  Client Support Administrator / East Anglia By clicking on the Activate...


  • Colnbrook, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are currently looking for a new Senior Sales Administrator to join a brilliant company based in Colnbrook. They are looking for someone who has previous sales admin experience, as well as someone who has experience processing quotes and orders! Do you love supporting sales reps and building great relationships with clients and suppliers? You must be a...


  • Colnbrook, United Kingdom Kadtech Ltd Full time

    Repairs Administrator £27.5K basic + Overtime + Excellent benefits We have an excellent opportunity for a Repairs Administrator to join a world leading organisation supplying specialist equipment to the service industry With significant growth over the last years, and strong presence all-over the globe, this company can offer excellent support, training...


  • Colnbrook, United Kingdom Source4 Personnel Solutions Full time

    **DUTIES**: - Supporting sales staff with main clients and obtaining quotes for customers - Processing orders through the company stock management system and ensuring the job is sent down in a timely manner - Dealing and contacting existing clients with queries and company info - Dealing with customer queries daily and supplying quotations to customers...


  • Slough, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are delighted to be recruiting for a brilliant company based in Slough, they are on the lookout for a new Sales Support Administrator to join them! They are looking for someone who has strong previous admin experience, as well as someone who has previous sales support experience! Assisting the sales team with admin duties Making sure all supplier...


  • Colnbrook, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Must be a car owner driver due to location! We are currently looking for a new Senior Sales Support to join a brilliant company based in Colnbrook! They are looking for somoene who can start with them ASAP so apply now to find out more about this amazing opportunity! Do you love supporting sales reps and building great relationships with clients and...


  • Colnbrook, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Must be a car owner driver due to location! We are currently looking for a new Senior Sales Support to join a brilliant company based in Colnbrook! They are looking for somoene who can start with them ASAP so apply now to find out more about this amazing opportunity! They are looking for someone who has previous sales admin experience, as well as someone...


  • Berkshire, United Kingdom Eden Brown Synergy Full time

    Slough Full time ongoing (8.30am - 4.30pm with 30 min lunch break) £13-14ph Eden Brown Education is working with a superb Further Education College in Slough where we are recruiting a temporary Student Services Administrator You will play a full role in contributing to the administration of the Student Services Department, supporting managers and senior...


  • Slough, Berkshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are delighted to be recruiting for a brilliant company based in Slough, they are on the lookout for a new Sales Support Administrator to join them! They are looking for someone who has strong previous admin experience, as well as someone who has previous sales support experience! Do you pay great attention to detail? Are you a super organised individual?...


  • Colnbrook, United Kingdom First Choice Staff Full time

    Our client is looking for a Customs Brokerage Specialist with a minimum of 3 years experience Customs Brokerage Specialist Minimum of 3+ years in the industry, with at least 1 year in customs - Strong customer service/development skills essential (All members of the team regularly speak with our customers. We have several brokerage customers who the team...


  • Newbury, Berkshire, United Kingdom Adecco Full time

    Adecco are currently seeking a highly organised and efficient Service Administrator to join our client's dynamic team in Newbury. This is a fantastic opportunity to work within the Medical industry and contribute to the success of our client's Medical Division. As a Service Administrator, you will be responsible for ensuring the smooth running of...


  • Colnbrook, United Kingdom DivalentineCalver Recruitment Ltd Full time

    Permanent ***: - Colnbrook ***: - Posted 1 day ago ***: - £40k / Year - **REF**:DCR 1324 Role Import Specialist weekends Fixed Friday to Tuesday Permanent Shift. - Full time. 09.00 till 18.00 Location Colnbrook Salary £40k basic Benefits: Private Healthcare, Pension 4+4%, discretionary Bonus Background The role needs an enthusiastic, professional,...


  • Berkshire, United Kingdom Uxbridge Employment Agency Full time

    Client Services Administrator Permanent | Full Time | Maidenhead £22,000 to £24,000 (depending on experience) Will need to be a driver due to remote location Are you seeking an excellent and exciting opportunity within a well established business? Do you have a strong interest within the financial services industry? Are you a confident individual with...


  • Reading, Berkshire, United Kingdom Reed Full time

    Service Administrator Location: Aldermaston, Easter Park Job Type: Temp to Perm Working Hours: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-4:30pm Pay Rate: £14.00 - £15.00 per hour We are seeking a Service Administrator to join our team on a temp to perm basis. This exciting new role involves managing individual service and maintenance...