Associate Consultant
18 hours ago
About us Education Horizons is Australia’s leading EdTech company, providing software for over 1,800 leading schools and 3 million users in more than 60 countries across Australia, UK, Europe, Asia, the Middle East, the Americas, Africa and NZ. We are setting out on a journey to change the lives of children, their families and teachers by creating end-to-end school experiences and management solutions.
We have truly flexible working and are proud to have an inclusive, collaborative work environment.
At Education Horizons we believe team members should have freedom to choose where and when they work – within a focus on prioritising output and impact over rules and policies. This means that we are open to considering fully remote and part-time candidates
As a consultant your will solve complex challenges for our clients and deliver tailored solutions to enable schools to achieve desired business outcomes and objectives.
Analyses and assesses client requirements to develop and tailor the services delivered, using own experience, skill, and judgement to ensure that tasks are suitably scoped and costed where appropriate.
Assists clients in the onboarding, adoption, and best practice usage of our products through structured project activities, professional services engagements, lab courses, and client-facing events such as webinars and roadshows.
Thinks beyond the software, helping clients maximise the value of their investment through business and process change.
Performs job role and responsibilities to its fullest potential, ensuring continuous improvement and contribution to high CSAT ratings and a positive Net Promoter Score (NPS).
Assists the department in building and consolidating knowledge within the team by writing, reviewing, and updating knowledge base articles.
Works collaboratively with Product and Content teams to create and maintain user-facing collateral (including but not limited to videos, workbooks, internal and external documentation, and e-learning content).
Working within the Education Horizons Information Security Management System and policies.
School processes and procedures
Accounting practicesand concepts
Intermediate to Advanced SQL knowledge.
Commercial acumen- ensuring accuracy of scopes, quotations and delivery
At Education Horizons we value output and impact over rules and policies. We will not be accepting unsolicited phone calls or applications from employment agencies at this time
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