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Dental Front of House Lead

4 months ago

Wootton Bassett Wiltshire, United Kingdom Pub and Grill Full time

As a Front of House Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal – everyone receives a warm Pub & Grill welcome when they visit us.
You’ll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
Free employee assistance program – mental health, well-being, financial, and legal support because you matter
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Deputise for the management team and resolve any issues that arise in their absence
Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
An ability to think on your feet and adapt to whatever challenges arise during a busy shift
Effectively lead the team and retail offer within the restaurant
Create agreed and costed rotas to ensure sufficient cover of all areas of the business throughout service times
Carryout team training and help support retail manager in supporting personal and team development
Serve food and beverages promptly, maintaining a high level of attention to detail.
Handle customer complaints and resolve issues in a professional and courteous manner.
Ensure the restaurants cleanliness and tidiness before, during and post service
Assist in monitoring inventory levels and report any shortages to the management.
Work closely with the kitchen staff to ensure timely and accurate food delivery.
Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
Adhering to dress code policies. Assist team members when needed, such as running food or drinks to tables during busy periods.
Adhere to food safety and hygiene regulations to maintain a safe environment.
Follow proper hand hygiene procedures and maintain personal cleanliness.
Ensure the restaurant is compliant with health and safety standards at all times.