Outreach Advocate

3 weeks ago

Central London, United Kingdom Hestia Housing Support Full time

We are Hestia. We make a difference. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

Hestia is the largest provider of support to potential victims of trafficking in the UK. A dynamic service celebrating innovation and high engagement from service users. Outreach Advocates provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation.The advocate will join the Berkshire team and have a caseload primarily in Berkshire. However, occasional travel into London will also be required. 

A day in this role looks like….

As a Outreach Advocate   at Hestia, you will play a crucial role in our Modern Slavery Service . Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

  • Hold a caseload of service users who are recognized as potential victims of trafficking within the National Referral Mechanism (NRM)
  • Advocate on behalf of service users to ensure access to European Convention for Action against Trafficking (ECAT*) rights and help them navigate through the NRM
  • Identify and assess any risks; & put in place appropriate safeguarding measures in response to these risks.
  • Report incidents within strict timeframes and liaise with emergency services where appropriate.
  • Professionally deal with urgent requests and unpredicted issues. Have regular contact with service users and travel around London & South East regions for key work sessions, recording all interactions on case management system.
  • Have a good grasp of public and private services available to service users with no recourse to public funds as well as those who do have recourse. Confidently liaising with these services when needed.
  • Write official letters on behalf of service users to the Home Office, or other partner agencies.
  • Attendance at team meetings, supervisions with your line manager, clinical supervision and mandatory training sessions.
  • Behave in line with Hestia's values and policy and procedures

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • Creative and engaging approach to advocacy
  • Innovative ideas to deliver quality, community based key work sessions
  • Ability to cope with stressful situations and professionally deal with emergencies
  • Comfortable with independent working, managing schedules, meeting deadlines and an ability to prioritize urgent matters
  • Capacity to handle emotional and sometimes stressful work
  • Confidence in liaising with other organizations and professionals
  • Ability to maintain professional boundaries and manage service user expectation
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately
  • Excellent Writing Skills
  • Proficient in using a computer and working on a database
  • Proficient in using Microsoft Teams, Excel, PPW and Word
  • Knowledge of GDPR principles

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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