Claims Adjuster-Property Re/Insurance

2 weeks ago


London, United Kingdom Munich Re Full time

Senior Claims Adjuster - USA Property & Casualty
Great Lakes Insurance SE

Together, we engage with everything we have and are, to help humankind act braver and better.
About Great Lakes Insurance SE:
As specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Great Lakes Insurance SE operates from its headquarters in Munich, and with branch offices in UK, Ireland, Switzerland, Italy and Australia.
Great Lakes Insurance UK Limited ("GLLS"), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.
To manage a portfolio of claims on referral and provide oversight and control of USA Property, Casualty and Transportation binder claims in adherence with the mission statement, guidelines and operating standards of the Company
Appropriate investigation and assessment of referral claims from MGA partner for coverage, damages and subrogation/contribution opportunities.
In-depth understanding of managing delegated authority relationships to include regulatory requirements and changing legal landscape for Property Liability/Casualty/Transportation claims.
Proactive and prompt management of claims, considering all aspects with a strategic vision for optimal claim outcome.
Continual evaluation of claim to set appropriate, timely reserves over the life of the claim to reflect changes in exposure.
Demonstrate strong technical claims proficiency through consistent execution of best claim practices.
Strategically coordinate and manage outside counsel and vendors to obtain optimal claim outcome.
Present high exposure (CAT) claims to Claims Leadership and Key Stakeholders.
Collaborate and work closely with internal and external business partners for client meetings, product development and improvement, and account audits.
Innovative mindset - looks for ways to improve claim efficiencies and outcomes.
Proactively managing claims with a strategic, total cost of claim mindset.
Host regular meetings with MGAs to discuss individual claims, MGA/TPA performance, and provide feedback to management to include remediation plans where applicable.
Conduct regular audits as required and follow up with the organisation and closure of claims audit findings.
Monitor and handle USA Binder Property, Casualty and Transportation claims by way of referrals in line with set authorities, operating standards and procedures, whilst promoting excellence at all times.
Oversight and control of claims performance providing detailed analysis of management information.
Organise and conduct regular monitoring meetings with clients, conducting audits, due diligence and report findings as required. Investigate and negotiate settlement of claims, liaising with any co-insurers and experts and providing direction where appropriate
Co-ordinate data collection and ensure delivery within agreed timeframe.
Provide underwriters with claims feedback to assist in underwriting and pricing of business by identifying relevant issues and trends. Property and Casualty Claims; Understanding of technical claims proficiency and execution of best claim practices.
Good verbal and writing skills for internal and external communication, presentations and reporting.
You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%.
Here at Munich Re we want to offer our staff the opportunity to grow in an exciting, driven and diverse working environment. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
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