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Field Service Engineer
3 months ago
Field Service Engineer Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. We are looking for a Field Service Engineer to be responsible for maintaining, servicing and repairing equipment. In this role you will be providing a good level of customer service through product knowledge and customer interaction. Main tasks and responsibilities Complete all service, repair, warranty and inspection jobs allocated daily, to a high-quality standard
- Build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
- Respond to routine enquiries from customers about the technical aspects of the organization’s products and services
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Develop skills and knowledge of the organisation’s products and service
- Comply with all Legal and company standards, such as code of conduct and H&S practices.
- Mechanical/Electrical Engineering qualifications
- Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
- Able to read and follow electrical wiring diagrams
- Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
- Good IT literacy, numeracy and analytical skills.
- 25 days holiday plus bank holidays, with an annual opportunity to buy/sell holiday
- Contributory pension scheme which is salary sacrificed
- Overtime is payable Monday to Saturday x 1.5 and Sunday x 2
- Private use of Company Vehicle if desired, subject to tax
- 4 x Life Assurance
- Workplace Bike Scheme
- Wider Tech - Spread the cost of purchasing technology
- Save on the High Street with discounts