Current jobs related to Customer Experience Coordinator - Over Cambridgeshire - AD WARRIOR
-
Workplace Experience Coordinator
3 months ago
Cambridgeshire, United Kingdom ISS Facility Services Full time**Contract: Government** *** **Location: Cambridgeshire** *** **Hours of work: 37.5** *** **Contract Type: Permanent** *** **Are you a customer service superstar with a passion for delivering top-notch workplace experiences? Look no further than our workplace coordinator role, where you'll be the driving force behind an integrated facility management...
-
Customer Coordinator
2 months ago
Huntingdon, Cambridgeshire, United Kingdom Interaction - Huntingdon Full timeMy client based in Huntingdon is current recruiting for a Customer Coordinator to join their busy and ever-growing team on a full-time permanent basis. You will be passionate about providing excellent customer service and thrive in a fast-paced environment. There will be great opportunities to progress with this company if that is what you are looking for...
-
Customer Coordinator
2 months ago
Huntingdon, Cambridgeshire, United Kingdom Interaction - Huntingdon Full timeMy client based in Huntingdon is current recruiting for a Customer Coordinator to join their busy and ever-growing team on a full-time permanent basis. You will be passionate about providing excellent customer service and thrive in a fast-paced environment. There will be great opportunities to progress with this company if that is what you are looking for...
-
Customer Coordinator
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Interaction - Huntingdon Full time €22,000My client based in Huntingdon is current recruiting for a Customer Coordinator to join their busy and ever-growing team on a full-time permanent basis. Submit your CV and any additional required information after you have read this description by clicking on the application button. You will be passionate about providing excellent customer service and...
-
Customer Coordinator
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Interaction - Huntingdon Full time €22,000My client based in Huntingdon is current recruiting for a Customer Coordinator to join their busy and ever-growing team on a full-time permanent basis. Submit your CV and any additional required information after you have read this description by clicking on the application button. You will be passionate about providing excellent customer service and...
-
Customer Experience Officer
3 months ago
Cambridgeshire, United Kingdom Cambridge University Press & Assessment Full time**Salary**:£26,700 - £34,700 per annum **Location**:Cambridge, Hybrid **Contract**: Permanent, Full time (35 hours a week) We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. You will join a small, closeknit team looking for people who share our...
-
Events and Conferences Coordinator
2 weeks ago
Over, Cambridgeshire, United Kingdom Harris Hill Full time £35,000 - £40,000This document serves to provide prospective applicants with a comprehensive overview of the expectations for the role of Events and Conferences Coordinator . Harris Hill is pleased to partner with a prominent health-focused charity in the search for a Events and Conferences Coordinator . This position involves close collaboration with senior...
-
Treatment Coordinator
3 months ago
Grange-over-Sands, United Kingdom Bupa Dental Care Full timeTreatment Coordinator Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts. As a Treatment Coordinator you’ll be benefiting from an experienced...
-
Sales Coordinator
2 days ago
Cambridge, Cambridgeshire, United Kingdom Platform Recruitment Full time €25,000 - €28,000Cambridgeshire – Sales Support Coordinator – Salary £25-28k– Electronics My client are leaders in the electronics industry and are increasingly growing and are looking for a Sales Support Coordinator. Main Duties: Loading sales orders onto the business (ERP) system Processing despatch notes Calculating delivery dates Processing delivery...
-
Sales Coordinator
2 days ago
Cambridge, Cambridgeshire, United Kingdom Platform Recruitment Full time €25,000 - €28,000Cambridgeshire – Sales Support Coordinator – Salary £25-28k– Electronics My client are leaders in the electronics industry and are increasingly growing and are looking for a Sales Support Coordinator. Main Duties: Loading sales orders onto the business (ERP) system Processing despatch notes Calculating delivery dates Processing delivery...
-
Senior Sales Coordinator
2 months ago
Milton, Cambridgeshire, United Kingdom Path Recruitment Full timeSenior Sales Coordinator | Brand new position suitable for anyone with previous sales, service, or B2B background within the construction industry, with good longevity in recent roles! | Cambridge | Monday - Friday | 25 days + bank holidays | Benefits for the Senior Sales Coordinator Circa £36k No weekend work! Training and career progression available to...
-
Senior Technical Coordinator
3 months ago
Cambridgeshire, United Kingdom Think Recruitment Full timeSenior Technical Coordinator Up to £55k Cambridgeshire We understand that transitioning into a new role can be daunting. As a Technical Coordinator, you are the backbone of every project, ensuring smooth operations from concept to completion. Moving to a new organisation with a new team and different processes can be unnerving. However, we recognise that...
-
Senior Technical Coordinator
3 months ago
Cambridgeshire, United Kingdom Think Recruitment Full timeSenior Technical CoordinatorUp to £55kCambridgeshireWe understand that transitioning into a new role can be daunting. As a Technical Coordinator, you are the backbone of every project, ensuring smooth operations from concept to completion. Moving to a new organisation with a new team and different processes can be unnerving. However, we recognise that...
-
Patient Coordinator
3 months ago
Cambridgeshire, United Kingdom LINNAEUS VETERINARY LIMITED Full time**Location**: Station Farm, London Road, Six Mile Bottom, Cambridgeshire Hours: Full time Practice: Dick White Referrals Job Title: PATIENT COORDINATOR **Salary**: £29,000-£31,000 per annum D.O.E Location: Dick White Referrals **Job Type**: Permanent Hours: 40 hours per week, 8 hour shifts between 8am-6.30pm, 1:4 weekends **About us** Dick White...
-
Activities Coordinator
3 months ago
Grange-over-Sands, United Kingdom The Old Vicarage Full timeOverview: **Duties**: - Plan, organise, and oversee a variety of recreational activities for our residents - Develop and implement activity programmes that cater to the physical, mental, and emotional well-being of seniors - Coordinate outings, events, and social gatherings to promote socialisation and community engagement - Collaborate with staff to...
-
Stores Coordinator
2 months ago
Cambridge, Cambridgeshire, United Kingdom Avantor Full timeThe Opportunity: Avantor is currently looking for an enthusiastic and dedicated Stores Coordinator , to join the team based in Cambridge , UK . In this position you'll take ownership of assisting logistics team and running the flow of stock in a l aboratory environment . This role will be a full-time , temporary (3 months) position based in a...
-
Stores Coordinator
2 months ago
Cambridge, Cambridgeshire, United Kingdom Avantor Full timeThe Opportunity: Avantor is currently looking for an enthusiastic and dedicated Stores Coordinator , to join the team based in Cambridge , UK . In this position you'll take ownership of assisting logistics team and running the flow of stock in a l aboratory environment . This role will be a full-time , temporary (3 months) position based in a...
-
Operations Coordinator
2 weeks ago
Sutton, Cambridgeshire, United Kingdom C&M Travel Recruitment Full time €25,000Operations Coordinator This dynamic travel company who specialise in educational travel are looking for an Operations Coordinator to join their busy team. In this fast paced role you will ensure all operational details are carried out as well as coordinating logistics and problem solving. Operations Coordinator Role and Responsibilities Organise...
-
Operations Coordinator
4 days ago
Sutton, Cambridgeshire, United Kingdom C&M Travel Recruitment Full time €25,000Operations Coordinator This dynamic travel company who specialise in educational travel are looking for an Operations Coordinator to join their busy team. In this fast paced role you will ensure all operational details are carried out as well as coordinating logistics and problem solving. Operations Coordinator Role and Responsibilities Organise...
-
Ecommerce Coordinator
14 hours ago
Cambridgeshire, United Kingdom Premier Resourcing UK Full timeAn exciting opportunity for an e-commerce professional to join a leading sports manufacturer!If you want to know about the requirements for this role, read on for all the relevant information.We are working with a leading name in the sports space on securing a ecommerce and product planner. The team have truly gone from strength to strength, becoming leaders...
![AD WARRIOR](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Coordinator
1 month ago
Customer Experience Coordinator
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Location: Hampton, Peterborough
Salary: Competitive
Our client is a new home developer, they’re always looking to broaden their horizons, carefully selecting land throughout the UK that has the potential to become the site of a future home’s development and a thriving new community. They’re all about building great communities and great relationships. Their focus is always all about the customer, about teamwork, about pride and trust, about sustainability and biodiversity and creating great places to live.
The Role
The Customer Experience Coordinator will be responsible for being the champion and voice of the customer and ensuring the delivery of a 1st class after care program from the day of legal completion to all new homeowners.
Key Responsibilities:
- Provide a timely and effective service to all of their customers
- Ensure personal and team compliance with relevant policies and procedures
- Ensure all contacts (calls, emails, online, social media) received are handled professionally and courteously, with all issues recorded on the companies in house system.
- Coordinate with colleagues to ensure the department provides continuous telephone cover throughout the working day
- Arrange the inspection and rectification of remedial enquiries where necessary to attend to valid warranty issues within set KPI’s
- Liaise between Site Management Teams, Subcontractors and Customer Experience Operatives to ensure all remedial actions are completed efficiently, in accordance with the NHBC standards and in line with the company’s stated service level agreements
- Communicate with the Head of Customer Experience to ensure all defects are dealt with by the appropriate personnel and in a cost-effective manner
- Utilise the IT system and associated reporting to manage resolution of defects and identify to the Head of Customer Experience where performance is falling below the expected standards
- Liaise with the buying and commercial teams for procurement of materials and relevant orders applying contra charges where applicable
- Undertake courtesy calls to customers upon completion of their new home and again at all key points shown on the customer journey
- Work with the wider business to support and develop growth and change
Skills and Qualifications
- Be a champion of the customer
- Experience in a Customer centric role.
- Experience of repairs & maintenance would be an advantage.
- Be able to work both independently and as a team
- Work under pressure in a fast-paced environment
- Manage your own workload
- Be a team player within the team and the business
- You will need to be confident in building relationships that last with not only the customers but subcontractors, suppliers and all employees.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.