Window/Glazing Order Processing Supervisor

3 weeks ago

Portsmouth Hampshire, United Kingdom The Workshop Full time

Job Description

Our client is a leading manufacturer in their field and they are looking for experienced supervisor with a background in windows/glazing or a similar industry to help run their busy Order Processing department.

Main Responsibilities:

  • Supervising, coaching and mentoring a team of Sales Order Processors, processing orders on the inhouse system
  • Oversee the end-to-end sales order processing workflow, checking all orders to ensure accuracy and timeliness.
  • Dealing with customer enquiries, face to face, on the phone and via email
  • Liaising closely with the Operations, Finance and Sales Teams throughout the life cycle of orders, including dispatch.

The ideal candidate will need:

  • Experience with or strong knowledge of windows/glazing or similar industry within the order processing team
  • Able to lead and supervise a team, ensuring accuracy and efficiency at all times
  • An exceptional eye for detail
  • Excellent communication skills
  • Strong IT and data entry skills
  • The ability to manage a pressurised workload

Hours: Monday to Friday - 8am - 4.30pm

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