Apprentice Customer Services
4 weeks ago
We have a new opportunity for an Apprentice Customer Services based from our Central Support office in Basingstoke.
You will form an intergral part of the team responsible for sales, commissioning and customer services. To support the continuous improvement of our customer services and engage with residents and their families to improve their experience. To act as a referral point for dealing with and following up on sales enquiries, customer queries and complaints.This is a 15 months apprenticeship with additional time for the end point assessment.
Requirements
- English and Maths functional skills
- Great organizational skills and good attention to detail
- Ability to work well with a variety of different people
- Collaborative approach to work and the ability to adapt to changing priorities
- Able to work on own initiative as well as part of a team
- Excellent communication skills and ability to use IT systems
- Ability to lead and motivate staff members
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Permanent - Full-time
Job reference: LC1047147BasACS
Documents
Hartford Benefits v1.6.pdf
Job Description Apprentice Customer Services.doc
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