Shift Leader
2 weeks ago
Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift
Must have valid SellSafe and QCW to work in a retail cannabis store
Completion of high school and college/CEGEP/vocational or technical training required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Excellent time management and prioritizing skills required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Excellent teamwork and team-building skills
Ability to work nights, holidays and weekends and different locations
The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
QCW / SellSafe License is mandatory for working at any cannabis store.
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