Quality Management Executive
2 weeks ago
VANRATH are delighted to be assisting a Major Digital Print Company with the Recruitment of Customer Success Executive to join their growing and dynamic team based in Belfast.
Hours - Mon-Fri-09:00-17:00
Using our bespoke IT systems and product knowledge to help with customer requests in a friendly, professional and empathetic manner, via web chat, email and phone.
Be able to quickly resolve any queries or complaints including arranging reprints and being able to give clear solutions to customers issues.
Ensure that all customer enquiries and complaints are followed up and dealt with promptly and using emotional intelligence.
Be driven to always achieve and maintain top quality customer service levels.
Any other reasonable duties as required, or at the request of management
GCSE Maths and English at Grade C or above or equivalent.
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Quality Management Executive
2 weeks ago
Belfast, United Kingdom VANRATH IT Full timeCustomer Success Executive - 25k - Belfast Permanent Full-Time VANRATH are delighted to be assisting a Major Digital Print Company with the Recruitment of Customer Success Executive to join their growing and dynamic team based in Belfast. Using our bespoke IT systems and product knowledge to help with customer requests in a friendly, professional and...
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