Web3 Client Relationship Officer

2 days ago


United Kingdom RecruitBlock Full time

RecruitBlock is recruiting a Web3 Client Relationship Officer for a niche Web3 services company that provides outsourced services for leading DAOs and Web3 Foundations, supporting and enabling them to achieve maximum decentralization for their projects. It provides a top-tier, high-touch service, performed by a team of crypto-native professionals with institutional experience.

As a Web3 Client Relationship Officer you will have ongoing contact with DAO's and Foundations, managing communications and operations whilst supporting their finance, operations and grants programs. You'll communicate and manage relationships with key external stakeholders including market makers, exchanges, custodians and legal services providers in order to delivery operational excellence and success.

This role is office based in London, with 1 day work-from-home per week.

Hiring Company – Quantitative market maker

An international Web3 service provider .

What’s on offer?

· A competitive salary.

· Bonus

How will you spend your time at work?

· New business development, constantly seeking out relationships that enrich the company's knowledge and experience in the industry.

· Be a thought-leader within the Digital Assets space, showing an active curiosity and passion.

. Act as the primary contact for clients, managing day-to-day communications and operations.

· Assist clients in overseeing general operations, administration, and various integral functions.

· Engage, collaborate with and manage relationships with clients’ service providers, ensuring efficient operations and compliance.

· Support token operations, including assisting with the deployment of smart contracts, managing on-chain claims and vesting schedules, and collaborating with third-party service providers.

· Manage relationships with key partners and be actively involved in token launch conversations, such as working with market makers, centralized exchanges, and custodians.

· Assist with grant management process for clients by reviewing grant proposals and liaising with interested stakeholders, manage grant disbursements, track relevant KPI’s and milestones and create any required deliverables.

· Support governance processes by reviewing and monitoring formal and informal proposals to ensure compliance with foundation bylaws and applicable laws.

· Coordinate with the finance team to oversee bookkeeping, financial statement preparation, and transparency reporting and ensure alignment with best practices.

· Oversee accounts payable/receivable processes, ensuring timely and accurate transactions

· Take on additional project management, operations, governance, and grant-related tasks as required by Directors.

· Maintain excellent working relationships with service providers across financial and operational sectors.

Here’s what you’ll bring to this Web3 Client Relationship Officer role;

· Proven experience working in Digital Assets, Web3 or Crypto.

· Professional qualification (legal, financial or accountancy) desirable.

· Experience with preparing and delivering presentations.

· Experience working directly with clients and service providers.

· Professionalism, teamwork and leadership.

· Growth mindset and desire for constant improvement.

· Meticulous attention to detail.

· Self drive and the ability to motivate

Interview process

· Interview with our Talent Acquisition Specialist (30 min).

· Interview with the Hiring Manager (60 minutes).

· Final interview with the Founder and HR (60 min).



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