Director of Account Management

1 month ago


London, United Kingdom Connect With Limited Full time

Global HSE Director - Remote - to £100k plus package

A superb opportunity to work for a leading Facilities Management organisation who really value their employees. We are looking for someone who has a track record in Leading the HSE function across multiple companies in a Pharmaceutical environment. Health, Safety & Environment

 Lead and provide oversight and Global strategic leadership covering health, safety, and environment across the Pharmaceutical account.
 To co-ordinate, as the single source of accountability, country / regional HSE staff, global subject matter experts and account dedicated / supporting resources to support & advise the operational teams working on the account in accordance with company procedures and agreed objectives
 Act as the Single Point of Contact (SPOC) and our HSE representative to the Global client team
 Proactively work across the regions as part of the account senior leadership team.
 Develop, own & deploy a GLOBAL HSE strategy across all sites for the account in co-ordination with Group Health and Safety, Regional HSE and client HSE representatives.
 Support and drive key activities associated to the HSE strategy.

This is a senior Global role within the organization, with oversight from senior executives. The role is focused on supporting HSE activities, however any other skills (e.g. finance, project management, people management, sustainability) that the individual may have will be expected to be utilized.
• International and/or multi country/regional experience - management of complexities, divergent interests, cultured in different geographies
• Higher volume of relationship management and at higher levels within the organisation to work effectively across borders
• Management across geographies
• Provide oversight, accountability and management of all HSE related matters in all global geography’s.
• Develop and implement a Global (but locally relevant) HSE improvement plan for the account.
 Deliver the new contract with the account, including therefore any new sites and services.
 Establish network and support colleagues providing services to the client globally.
 Act as Global HSE SPOC for the client
 Work in close collaboration with the client global HSE head and relevant senior client HSE regional leads.
 Provide support and management expertise to colleagues as we look for further opportunities within the account
 Health, Safety & Environment
 Ensure the management of related activities and oversee compliance aspects of operational activities carried out by us for the client
 Develop and lead a step change in HSE culture through an effective behavioural engagement programme.
 Oversight and direction of subcontractor HSE compliance (including assessment, governance, support).
 Lead the management, development and continuous improvement of the HSE policies, processes and management systems.
 Work with client and our teams to investigate root-causes and implement corrective actions where HSE deficiencies are discovered. Influence and coach Senior Management to ensure robust HSE systems are in place. Act as the single point of contract.
 Present HSE related topics including strategies for improvement to local and senior management.
 Lead and perform investigations and special projects as required by management team.
 Timely reporting and investigation of HSE related incidents and audit findings and correct actions
 Maintain an SME relationship with the client and corporate HSE groups and statutory authorities as required
 Maintain communication with key client personnel, monitoring HSE and providing support, advice and expertise to operational teams at all levels
 Lead, develop and coordinate a global HSE community that contributes to the account
 Provide expertise in Health, Safety and Environment Business Risk and advice and consultancy for employees at client sites
 Perform Coordinate audits of HSE compliance for all IFM services which we provide to the client
 Deliver and coordinate training and engagement programmes in HSE topics to the wider operations team and third parties where necessary working with our country HSE teams
 Formulate, implement, monitor and review HSE plans (including the setting of objectives, agreeing priorities and establishing adequate systems for performance management) to ensure implementation of legislative requirements and best practice
 Promote and develop a health and safety culture which secures effective implementation of policy, procedures and responsibilities.

Successful regulatory HSE audits across the regions.
 Timely reporting and investigation of health, safety & environmental related incidents and audit findings.
 Actively participate as a member of the Global Account management team .
 Continuous development on technical and business skills and knowledge.
 Flexible to perform ad hoc assignments (special audit requests, due diligence etc.).

An accomplished executive with over 8 year’s + HSE experience either on client or supply side demonstrating progressive leadership capabilities
 International and/or multi country/regional experience - management of complexities, divergent interests, cultured in different geographies
 Proficiency to drive HSE excellence across many countries, sites and cultures
 Knowledgeable about Global HSE regulations, Laws, legislation and trends.
 Certified Safety Professional, or other related HSE certifications are desirable.
 Leading large teams / Very good proven track record in people management and development
 Deep understanding of the different HS&E management systems available and required. Understanding of the fast-changing environmental regulatory landscape and best ways to leverage external resources to ensure license-to-operate
 Candidate should have a solid grounding and practical experience in working in the Pharma environment and facilities management areas.
 The candidate must also have a strong skill set to deliver tactical and strategic thinking in the application of HSE improvements.
 The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
 As this role interacts with senior client representatives, and senior staff, excellent communications skills (verbal and written) are required, with an ability to recognise the values within different cultures and acknowledge different ways of working.
 Fluent English + other relevant major languages is an advantage.

Strong leadership and coaching skills, the ability to influence and to promote confidence in the HSE function and its people within a matrixed organization.
 You are self-motivated, self-driven and able to partner with the business to make sure the HSE function is always an enabler.
 You empower, develop, and set high expectations of reports, peers, and others and you recognize their achievements as you look for continuous improvement in the HSE function
 Commercial judgemental and understanding of wider implications of their actions
 Project management experience

Decision quality



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